Pre-Litigation Case Manager

Washington-based personal injury law firm seeking a Pre-Litigation Case Manager to independently manage a caseload of 50–60 active cases through the pre-litigation phase. Fully remote. You'll own the client relationship end-to-end — communication, medical treatment coordination, and lien resolution — through demand.

• Manage 50–60 active cases, keeping progress on timeline
• Serve as main point of contact for clients (regular check-ins during treatment and case updates)
• Coordinate with medical providers and insurers to keep treatment on track
• Prepare demand letters within 30 days of receiving complete documentation
• Identify and negotiate medical liens ahead of settlement
• Maintain accurate case files across systems (Filevine, Outlook, Case Status)

• Strong organizational skills, comfortable with a high-volume caseload
• Case management software experience (Filevine a plus)
• Working knowledge of medical terminology
• Excellent written and verbal communication
• Bilingual English/Spanish preferred
• Self-motivated and able to work independently, remotely
• Minimum Bachelor's degree

Strong performers are eligible for promotion to Senior Case Manager.