Legal Support Assistant Job Cleveland Ohio USA,Law/Legal

Who We Are

At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's North Coast 99 Top Workplaces rankings.

We also continue to advance on the AmLaw 125 list, placing us among the top 125 law firms in the country.

Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at

Working with Us - Come and "Be Benesch!"

We are one of the fastest growing firms in the nation, and have offices in Chicago, Cleveland, Columbus, Miami, New York City, San Francisco, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team.

Want to know more? To hear from some of our team, :

Benesch is proud to announce the opening for a Legal Support Assistant in our Cleveland office! This position is hybrid and has work from home flexibility.

Position Summary:

Our Cleveland office has an amazing opportunity for a Legal Support Assistant who is looking to utilize their experience and skill set in a variety of areas of practice. This role is perfect for the legal assistant who wants to work with different practice groups, never have the same day twice in a row when it comes to work and assist with different matters.

Our Legal Support Center Team works hand-in-hand with legal assistants, paralegals, attorneys, and other professional personnel to provide support in one of the nation's fastest growing law firms and assist in an energetic, fast-paced environment.

The Legal Support Center Team provides high‑quality document production and legal support services using a variety of software applications. This role ensures timely, accurate, and professional delivery of legal documents while supporting attorneys, legal assistants, paralegals, and other professional personnel. The Legal Support Assistant may also provide coverage for legal assistant assignments as business needs require.

Essential Functions:

Actively manages and prioritizes work within the firm's workflow management system to ensure timely completion of assignments.

Reviews job requests and instructions to confirm accuracy and completeness prior to production.

Meets requested deadlines and promptly communicates with supervisor regarding potential delays or issues.

Checks assignments for proper supporting materials and information required for processing documents; advises supervisor of potential problems in job request.

Revises, formats, and proofreads documents to ensure accuracy, consistency, and compliance with firm standards.

Converts handwritten, scanned, dictated, or draft materials into polished, professional legal documents.

Creates and applies templates, styles, tables, and formatting in accordance with firm guidelines and best practices (e.g., Doc Xtools, styles).

Transmits and receives documents via electronic means, including scanning, email, and workflow systems.

Imports and manages documents in the document management system (iManage).

Transcribes dictations as needed.

Maintains a high level of professionalism and customer service when communicating with firm personnel and external contacts.

Communicates properly and promptly with BFCA personnel and external contacts at all times and must exhibit a high level of customer service at all times.

Qualifications:

The Legal Support Assistant must possess a High School Diploma or equivalent and a minimum of two years of experience in a law firm, legal support center, or word processing department and must demonstrate advanced proficiency in the preparation, formatting, editing, and proofreading of legal documents with a high degree of accuracy and attention to detail. Proficiency in Microsoft Word, including advanced document formatting features, is preferred.

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