Operations Specialist, Labs

Door Dash Labs is an independent team within Door Dash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying autonomous aviation technologies in a service used by millions of people, then we want to talk to you!

Door Dash Labs is an independent team within Door Dash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying autonomous aviation technologies in a service used by millions of people, then we want to talk to you!

Create an Impact
:

• Play a key role in bringing autonomous delivery to life—your problem-solving and feedback help shape how we grow.
• Drive continuous improvement by sharing ideas and insights that make the operation better every day.
• Keep daily operations running smoothly with a focus on efficiency, precision, and safety.
• Pick up orders from merchants and carefully load drones for delivery—ensuring every order starts off right.
• Stay adaptable and proactive in a fast-paced, ever-evolving environment.
• Work side-by-side with a supportive team that values trust, accountability, and collective success.
• Help build a strong team culture focused on learning, communication, and day-to-day excellence.

Communication:

• Act as the ground-level expert—providing valuable input to teams across the company.
• Share observations and feedback that help fine-tune drone delivery as a reliable, efficient service for our customers.

• Comfortable working outdoors and energized by being part of something new and innovative.
• Ready to be a brand ambassador—representing the company well in interactions with merchants and customers.
• A positive, can‑do attitude with a willingness to learn and adapt.

• How autonomous drone technology is revolutionizing last-mile delivery.
• Develop strategic thinking, gain technical skills, and collaborate with cross-functional teams.
• Be part of shaping a cutting‑edge service that’s changing how the world receives deliveries.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

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At Door Dash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door‑to‑door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
Door Dash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well‑being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination :
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry,…