Supply Service Lead - Dekker

Supply Service Lead - Jan Dekker (Amsterdam)

Jan Dekker is looking for a new colleague for the role of Supply Service lead in Amsterdam. The supply service team is an important link in the distribution of the Jan Dekker product portfolio in our international chain. The team is responsible for the operational handling of both purchase and sales orders. They ensure that the entire supply chain process, from procurement from the manufacturer to delivery to the end customer, runs smoothly and meets the highest quality standards.

The team is in daily contact with suppliers, production, warehouse, transporters and customers. For this team, we are looking for a coordinator who provides both day‑to‑day supervision of the team and also has his/her own operational tasks. For the team you are the go‑to person for operational questions. You are the senior member of the team and provide support, especially in more complex situations and projects.

You are also always looking for opportunities to optimise processes, systems and the team itself.

• You are the first point of contact for the team in case of questions
• You are responsible for processing and following up purchase and sales orders for a specific region
• You will prepare and follow up import and export shipments
• You maintain an overview of the team's workload and anticipate possible stagnation
• You are involved in optimisation projects and new (software) implementations
• You are an escalation point for team members and external partners
• You provide solutions and alternatives to problems that arise
• You contribute to the team's performance reviews and are involved in any recruitment processes
• You ensure service continuity and proper staffing during illness/absence
  
  In the absence of a colleague, you will be able to act as back‑up

Our new colleague is hands‑on, well organised and can keep calm while more things happen at the same time. You are proactive, solution‑oriented and a team player. You are commercially minded and see it as a challenge to get the best out of the team. Good command of both the Dutch and English languages (verbal and written) is a must.

• A valid EU work permit is required
• Minimum Bachelor’s degree
• Several years of proven work experience in a coordinating/leading role is a must
• Experience with ERP systems (JDEdwards) and the order to cash process is a must
• Knowledge of logistics processes and supply chain is a must
• Proven experience in import and export and all documentation is a must
• Strong communication skills, both within the team and towards external parties
• Team player, proactive and solution‑oriented
• Accurate and analytical thinking

• Working in an international environment with global contacts
• Flexible working hours and home working opportunities after onboarding
• A good pension scheme
• Training and education opportunities
• 28 holidays
• Commuting allowance and centrally located
• Friendly and ambitious colleagues and regular social events during the year