Demand Planner

Reports to: Director, Merchandise Planning - NAM

You are a Demand Planner at Arc’teryx; you own the demand forecast for your product categories, turning data, market signals, and cross‑functional insight into forecasts that directly shape what we build, buy, and bring to market. Your work guides operational and financial decisions across the business and ensures the right product reaches our customers at the right time. You’ll lead your categories through the full planning cycle, partner with teams across the organization to sharpen our outlook, and continuously raise the bar on forecast accuracy – from new product launches to in‑season adjustments.

It’s a role with real ownership, visible impact, and the room to grow both your technical depth and commercial judgment.

This role is based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.

Our Demand Planning team plays a pivotal role in connecting the business strategy to the realities of customer demand. We translate market signals, historical data, and cross‑functional insights into a clear, forward‑looking demand forecast that guides decision making across our organization. We work cross‑functionally to align on expectations, challenge assumptions, and continuously refine our outlook to ensure the right products are available at the right time.

We take ownership of the demand plan not as individuals, but as a collective – ensuring transparency, accountability, and shared success across the organization.

• Own and maintain a rolling 12–18 month demand forecast for your categories, aligning inputs from cross‑functional partners with established planning guidelines
• Drive forecast accuracy by monitoring performance, diagnosing error, and acting on improvement opportunities
• Build baseline statistical forecasts using established tools and methodologies, then refine them with business judgment
• Drive the demand plan through the Integrated Business Planning (IBP) cycle to reach a consensus forecast
• Reconcile top‑down financial targets with bottom‑up SKU forecasts, surfacing gaps and driving resolution
• Translate demand insights into guidance for Supply Planning on capacity and build decisions
• Help shape how the team plans through monthly process‑development meetings
• Model demand for new product launches using historical analogs and category guidance
• Monitor in‑season performance and lead corrective actions
• Identify risks and constraints, run scenario analysis, and elevate issues early
• Partner with Merchandising, Supply Planning, Inventory Planning, Allocations, FP&A, and eCommerce to align on execution

• Lead demand planning improvement projects and initiatives as opportunities arise
• Partner with supply chain and product teams to shape inventory strategy

• 3–5 years experience in demand planning, merchandise planning, forecasting or a relevant supply‑chain role
• Strong demand forecasting experience in a retail or wholesale environment
• Background in statistical forecasting paired with a strong data analysis skill set, advanced skills in data manipulation and Excel
• Experience working with retail KPIs
• Experience with new product forecasting and lifecycle management
• Hands‑on experience with advanced planning software such as o9 Solutions, Blue Yonder, Anaplan, or Oracle
• Experience mentoring and sharing knowledge with others
• Strong analytical skills to investigate, troubleshoot, audit and/or resolve complex issues in scenarios with uncertainty and ambiguity
• Strong time‑management skills; work well with deadlines and under pressure, and have an ability to prioritize and manage multiple tasks in a fast‑paced environment
• Strong interpersonal skills and enjoy working in a people‑facing role
• Highly flexible and adaptable when faced with ambiguity
• Can effectively balance autonomy and collaboration
• Inspire breakthrough thinking and continuous improvement
• Seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• Passion for your work and for getting outside and living it

The salary range for this role is CAD 82,000…