Senior Manager, Supply Operations

Your Opportunity at ARC’TERYX

As a Senior Planner, Supply Operations, you own how tactical supply planning turns complex supply scenarios into clear decisions that keep product flowing to the business. You are the supply subject‑matter expert across our tier 1 and tier 2 networks – the person the regions and the sourcing organization rely on to surface risk early, align on mitigation, and shape the buy.

You connect supply impacts to business performance, influence the trade‑offs that get made, and raise the bar on how the team plans. You operate as a strategic partner – building the relationships and planning cadence that keep our regions and the sourcing organization aligned from scenario through buy placement. It’s a highly cross‑functional role with real ownership and visible impact across the global supply chain.

This role is based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.

Planning aligns inventory, supply, and business priorities to ensure products are available where and when they are needed. The team develops planning strategies, establishes key priorities and KPIs, and partners cross‑functionally with Merchandising, Finance, Sourcing, and Operations teams to deliver integrated plans. Through scenario planning, supply‑demand balancing, and forecast optimisation, Global Planning enables informed decision‑making and agile responses to evolving business needs.

By connecting long‑range strategy with day‑to‑day execution, the team helps drive operational efficiency, inventory productivity, and sustainable growth across the global business.

• Act as the primary supply point of contact for the regions and the sourcing organization, building the relationships and planning cadence that keep plans aligned
• Own supply supportability reporting through the tactical horizon
• Drive the holistic view of T1/T2 mitigation scenarios through planning stage‑gates, up to buy placement
• Translate supply impacts for the business and regions ahead of seasonal buy placements
• Lead the supply response into IBP, partnering with Global Inventory Planning to translate the global supply plan into regional impacts – mitigating risks and seizing opportunities
• Partner with the sourcing organization (Finished Goods and Raw Material Supply teams) to shape buy strategies across T1/T2 – LLT exceptions, one‑time buys, MOQ reviews, buy windows, and material pre‑positioning
• Own and execute the monthly “Need to Buy” process and seasonal calendars for buy dates and shipping schedules
• Own capacity risk assessments and drive resolution with global and regional planning teams
• Synthesise capacity and production updates into clear regional communication
• Partner with Global and Regional Merchandising and Demand Planning teams to adjust plans as forecast or capacity shifts
• Analyse buy acceptance rates to surface risks and opportunities, and translate them into action

• Drive process improvements that scale across the supply planning process
• Create risk and mitigation strategies and playbooks to support T1/T2 scenario planning
• Mentor team members in support of their development

• 5‑8 years experience in supply planning, production planning, or a relevant supply chain role
• Build strong partnerships across regions and the sourcing organization, and can influence decisions without direct authority
• Expert knowledge of T1/T2 supply planning and production processes, and a strong grasp of end‑to‑end supply chain flow
• Strong data analysis background, with hands‑on experience in o9, Excel, and Power BI
• Solid knowledge of SAP and/or an equivalent ERP/planning system and order management processes
• Track record of mentoring and developing others
• Excellent written and verbal communication, strong business judgment, and a sharp eye for detail and accuracy, with a drive to improve processes and systems
• Advanced analytical skills to investigate, troubleshoot, audit, and resolve complex issues amid uncertainty and ambiguity
• Self‑motivated and work well independently and as a collaborative cross‑functional partner
• Proactive in identifying root causes…