Supplier Relationship Manager

Supplier Relationship Manager Are you an experienced supplier, contract and procurement professional with strong commercial awareness, excellent stakeholder skills and the ability to drive performance, compliance and continuous improvement? This is a great opportunity to play a key role in managing supplier relationships across a Surveying & Minor Works function, using your procurement experience to support compliant, cost-effective and high-quality services that make a real difference to residents.

If you’ve also worked in the following roles, we’d also like to hear from you:
Contract Manager, Supplier Manager, Vendor Manager, Supplier Performance Manager, Procurement Manager, Commercial Manager, Contracts Manager, Procurement Contracts Manager, Supplier Governance Manager, Supply Chain Manager SALARY: £48,000 to £53,474 per annum  Benefits

LOCATION:

Hybrid working partly from the office in Staines, Surrey (TW18) and partly from home JOB TYPE:
Full-Time, Permanent

WORKING HOURS:

35 Hours - Monday to Friday JOB OVERVIEW Take ownership of a role where procurement, supplier performance and contract governance come together to support high-quality surveying and minor works services for residents. As the Supplier Relationship Manager you will lead supplier relationships, contract compliance and procurement-led governance across the Surveying & Minor Works team. The Supplier Relationship Manager will work closely with internal teams, suppliers, contractors, Procurement, Legal and Finance to oversee contract delivery, manage escalations, support audits and ensure services meet contractual, regulatory and procurement requirements.

This Supplier Relationship Manager role will use KPIs, SLAs, performance data and reporting frameworks to identify risk, improve service quality, support cost efficiency and promote supplier accountability. DUTIES Your duties as the Supplier Relationship Manager include:
Supplier and Contract Management:
Manage supplier relationships, contract delivery, mobilisation, performance reviews and ongoing governance across the Surveying & Minor Works portfolio Procurement Compliance:
Ensure supplier activity, contract management and governance processes comply with procurement legislation, the Procurement Act and internal policies Performance and Service Improvement:
Monitor KPIs, SLAs and supplier performance data to identify risks, resolve issues and drive continuous improvement Commercial Oversight:
Monitor contract spend, support forecasting, validate invoices and variations, and identify cost-saving opportunities Stakeholder Engagement:
Work closely with internal teams, Procurement, Legal, Finance, suppliers, contractors and senior stakeholders to support effective contract delivery Compliance and Audit Support:
Maintain accurate documentation, governance logs and audit-ready evidence, supporting operational, financial, health and safety and procurement reviews Social Value and

Risk Management:

Track social value commitments, promote responsible procurement and manage supplier, procurement and delivery risks Team Leadership:
Line manage Supplier Relationship Coordinators, supporting effective performance, organisation and delivery CANDIDATE REQUIREMENTS Essential procurement experience, with a strong understanding of compliant procurement processes, supplier governance and contract management Strong experience in supplier relationship management, contract management and supplier performance monitoring

Experience with in social housing or a similar regulated environment Knowledge of procurement legislation, regulatory requirements and the Procurement Act Strong commercial awareness, including budgets, purchase orders, invoices, variations and financial oversight Confident using KPIs, SLAs, reporting data and contract terms to challenge performance and support improvement Excellent communication, stakeholder management and relationship-building skills Strong organisational skills, with the ability to maintain accurate records, trackers, governance logs and audit-ready evidence Ability to identify risk, manage escalations and work effectively with internal teams, suppliers,…