UK Grocery Demand Planner

Start Date: ASAP
Hybrid: 3 days in our London Paddington offices, 2 days working from home.
Reporting to:Global S&OP Manager
Contract type: Permanent, full time (5 days)
Salary: £37k / year
Working hours: 40 hours a week including a paid lunch hour. Flexible start (between 8am and 10am and finish (between 4pm and 6pm) times.

Who we are: At MOTH we re here for cocktails, company, and conversation. That s why we make the most delicious cocktails in a can - so that special mix can happen anywhere. Hands up - we re obsessive. Every sip delicious and distinguished. Our cocktails are classics, and our ingredients are second to none. At the same time - we re not snobbish.

We don t talk in master mixologist lingo. We have no fancy bar or dress-code. And we believe in fair prices for great drinks. Because when you ve got good friends and fine blends, what more do you need? Mix of total happiness. MOTH.

MOTH is one of the UK s fastest growing FMCG brands, re-writing the rules of RTD cocktails, and facing unprecedented growth. Our success is down to the work that our magic MOTHs do, we hire exceptional people to do exceptional things. Our team in the UK has grown to more than 50 people and we re not stopping there, we’re looking for a superstar UK Grocery Demand Planner in our Operations team.

We are seeking a UK Grocery Demand Planner to join our Sales & Operations Planning team and take primary responsibility for demand planning with our big 6 UK grocery customers within our short-term horizon. Reporting to the S&OP Lead, you will be the key point of contact for managing short-term (12-week rolling) forecasts with major retailers, coordinating depot fills and shelf availability, and ensuring seamless communication when supply constraints arise.

This role is truly cross-functional, requiring excellent coordination of our customers, supply chain, and sales team - driving customer satisfaction through superior forecast accuracy, achieving OTIF targets and maintaining optimal depot stock levels.

• Own and manage the 12-week rolling demand forecasts (all SKUs) across UK Grocery customers
• Analyse and build upon the internal forecast and challenge the team on assumptions that are inconsistent with trends or promotional plans
• Build relationships with our customer Supply Contacts to build a collaborative plan
• Convert customer inputs & internal forecasts into detailed, SKU-level forecasts
• Weekly engagement/FC reviews and Monthly Longer range planning with each of the customers supply teams
• Input Grocery forecasts within agreed timelines; analyse month-on-month changes and escalate significant swings
• Monitor inventory across customer depots; maintain visibility on shelf-stocking patterns to identify risks early
• Optimise volumes and delivery patterns to align with available supply; look long-term at how to maximize ROI for promotional activity and improve the delivery plan in line with sustainability targets by maximising truckloads.

• Lead customer communications during short-supply situations, presenting alternatives (prioritisation, substitutes) and negotiating solutions
• Prepare impact assessments for Sales/Leadership (revenue implications, customer satisfaction risk)
• Coordinate adjustments with Marketing and Sales if supply cannot meet demand, and recommend solutions that can allow continued growth

• Monitor weekly/monthly forecast accuracy by customer and SKU; identify root causes of variance and improvement opportunities
• Provide monthly reports to S&OP Lead on accuracy, supply-demand balance, and escalations
• Build dashboards tracking fill rates, shelf availability, and order fulfilment performance
• Support S&OP Lead with longer-range forecasts and promotional performance analysis for future planning

• Attend monthly S&OP meetings; present forecasts and highlight risks
• Collaborate with Sales on customer account strategies and key account reviews
• Provide early visibility to Supply Chain on demand patterns

• Professional experience in customer supply, demand planning, grocery retail, or a related supply chain…