Amazon FBA Operations Manager; Remote

Amazon FBA Operations Manager (Remote) at Page One Brands

Operations Manager – Amazon USA Private Label

We are seeking a highly skilled Operations Manager to lead our Amazon USA private label business. This is a hands‑on, high‑responsibility role that combines strategic leadership with daily operational execution. You will both manage and actively participate in core operational activities — overseeing the Supply Chain Manager, handling Amazon account health, and ensuring smooth coordination across logistics, purchasing, and marketplace operations.

The ideal candidate thrives in a fast‑paced, high‑growth environment, is extremely detail‑oriented, and enjoys mentoring a small team while staying hands‑on in operations.

This role is 50% individual contributor and 50% manager. Reports to COO.

• Full‑time 40 hours per week
• Competitive salary based on experience.
• Performance‑based incentives/bonuses.
• Professional growth opportunities in e‑commerce
• Remote position
• Health insurance stipend
• Paid vacation

• Master day‑to‑day supply chain and operations:
  Fully understand all processes from China supplier production to 3PL and Amazon FBA, including logistics, inventory management, and issue resolution.
• Learn and master Amazon Seller Central:
  Understand workflows for order management, account health, and compliance, while building the skills to independently identify and resolve policy, IP issues (if any), or operational issues.
• Understand and apply seasonal forecasting:
  Learn existing forecasting models, analyze historical sales data, and consider seasonal factors to ensure accurate demand planning.
• Submit actionable demand forecasts:
  Produce reliable demand forecasts that aligned with seasonal trends and operational constraints.

• Healthy Inventory Levels - Target 60-90 days inventory available at 3PL warehouse for each SKU
• Less than 8 SKUs overstocked beyond forecast period (typically 6 months)
• Less than 4 SKUs overstocked at Amazon FBA (greater than 75 days inventory)
• Less than 2 SKUs understocked at Amazon FBA (less than 21 days inventory)
• Amazon Inventory Performance Index (IPI) - Greater than 465

• Oversee the Supply Chain Manager and ensure end-to‑end supply chain operations run smoothly, from supplier production in China to 3PL warehouses in the USA, and final delivery to Amazon fulfillment centers.
• Actively support the team during critical operational periods — stepping in to execute and problem‑solve logistics, customs clearance, or inbound delays.
• Provide guidance and make strategic decisions on inbound logistics, customs clearance, and domestic transport.
• Maintain visibility on inventory levels and work with the Supply Chain Manager to prevent stockouts or excess inventory.
• Bring hands‑on experience in supply chain management, including creating and managing seasonal and monthly forecasting models, with proven ability to make accurate forecasts that guide purchasing and replenishment.

• Oversee the Supply Chain Manager to ensure order management and supervise Administrative Assistant in handling customer service and timely resolution of account‑related issues.
• Manage Amazon account health, including policy violations, IP complaints, and other compliance issues, resolving them independently and efficiently.
• Hands‑on expertise in Amazon Seller Central — directly executing operational tasks when needed.
• Coordinate with internal teams to ensure the PPC team can adjust advertising strategies based on inventory levels.
• Monitor product listings, rankings, and competitor activity to maintain competitiveness.

• Source, negotiate, and manage relationships with suppliers,…