Ocean Import Operations Account Manager

Ocean Import Operations / Account Manager

Location: Wythenshawe, Manchester
Salary: Up to £36,000 + potentially more depending on experience

Contract:

Full-time permanent Monday to Friday
Hybrid: 2 days working from home 3 in the office
Holiday: 25 days + Bank Holidays
Additional Benefits: Profit Share Scheme + Annual Bonuses + Enhanced Benefits Package

We are currently recruiting on a confidential basis for an established and highly regarded freight forwarding business based at their head office in Wythenshawe, Manchester
.

This is an excellent opportunity for an experienced Ocean Import Operator / Account Manager to join a stable and growing forwarding business where there is genuine scope to build a long-term career.

The successful candidate will ideally have a minimum of 2 years’ experience within freight forwarding
, with a strong background in import operations, particularly sea freight
. Experience across road freight and UK delivery operations would also be highly advantageous.

As an Ocean Import Operations / Account Manager
, you will be responsible for managing a portfolio of import shipments and customers, ensuring freight is handled efficiently, accurately and to the highest possible service standards.

Your responsibilities will include:

• Managing end-to-end ocean import shipments from booking through to final delivery.
• Coordinating sea freight movements with overseas agents, shipping lines, hauliers and customers.
• Managing import documentation and ensuring shipments are processed efficiently.
• Arranging and coordinating customs clearance and final delivery.
• Monitoring shipment progress and proactively dealing with delays or operational issues.
  
  Acting as a key point of contact for customers throughout the shipment lifecycle.
• Building and maintaining strong customer and supplier relationships
• Strong experience handling ocean/sea freight imports
  .
• Experience coordinating shipments from origin through to final delivery.
• Experience dealing with shipping lines, overseas agents, hauliers and customers.

This is a genuine opportunity to join an established forwarding business with a strong long-term outlook and a package designed to reward performance and commitment.

• Salary up to £36,000
  , with flexibility for the right candidate.
• Profit Share Scheme
  .
• Performance-related bonuses
  .
• 25 days’ annual leave + Bank Holidays
  .
• Hybrid working - 2 days from home per week
  .