Ocean Freight Import Clerk ( Cargowise

Company: JAS Worldwide Logistics (UK)

Location:

Suite 14C, Manchester International Office Centre, Styal Road, Manchester, M22 5WB

Salary: £34,000 - 35,000 per annum + Benefits

Hours:

Monday to Friday, 9:00 AM - 5:00 PM (Normal office hours)

Working Pattern:
Hybrid (3 days working in the office / 2 days working from home)

Career Progression:
Opportunity to step up into a Supervisor role starting in the new year!

Founded in 1978, JAS Worldwide is a leading global freight forwarding and supply chain management company operating across roughly 80 countries. They specialize in providing comprehensive international transportation solutions—including ocean freight, air freight, customs brokerage, and contract logistics—using advanced, paperless digital tools to streamline global trade for their clients.

We are looking for an experienced Ocean Freight Import Clerk to join the team at JAS Worldwide Logistics in Manchester. In this end-to-end role, you will manage shipments completely—handling everything from initial quotation right through to final door delivery.

• Manage full lifecycle Ocean Freight Imports from quotation to delivery:
  Quoting clients, booking with carriers, managing customs entries, arranging haulage, and ensuring smooth final door delivery.
• Handle complete documentation and track milestones on a fully paperless system:
  Creating bills of lading, processing arrival notices, checking compliance, and keeping all milestones updated accurately in real time.
• Coordinate smoothly with overseas offices, shipping lines, and transport hauliers:
  Troubleshooting any port delays, managing demurrage/detention, and negotiating rates or service updates.
• Provide high-level customer service and proactive updates:
  Keeping clients fully informed of their cargo status before they even have to ask, ensuring a seamless experience.

• Experience:
  
  4 to 5 years of solid freight forwarding experience specializing in Ocean Imports.
• System
  
  Skills:
  
  Cargo Wise experience is essential as this is the primary system used.
• Bonus / Desirable
  
  Skills:
• Previous experience with Air Freight is a plus.
• Strong, dedicated import experience is necessary.
• Hands-on background working specifically with sea and ocean freight operations.
• Experience handling shipment costs, margins, and regulatory/customs compliance (such as entries, bills of lading, and global trade lanes)