Demand Fulfillment Specialist

先端エレクトロニクスの世界で、次の飛躍 “Next Leap” を実現しませんか？

急速に変化するテクノロジーとコネクティビティの分野で、成功への原動力となる課題解決に挑戦しませんか？あなたの発想力、熱意、そして問題解決力で、エレクトロニクスのさらなる飛躍を形にしましょう。

Qnityは、先端エレクトロニクスやハイテク産業向けの材料・ソリューションを提供するグローバルリーダーです。しかし、私たちの強みは製品だけではありません。新しい可能性に挑戦し続け、常にチャレンジを楽しむ結束力のある仲間が集まっています。すべてのメンバーが、最先端技術の実現に貢献しています。

Qnityは、未来を見据えて挑戦する人、既成概念を打ち破る人、そして多様な視点を歓迎します。なぜなら、私たちは世界の進歩を加速させる重要な役割を担っているからです。Qnityで、あなたのキャリアをスタートさせる、または次のステージへ進めるチャンスを見つけてください。

Qnity is in search of a highly skilled Demand Fulfillment Specialist. This roleplays a pivotal role in ensuring we meet those commitments by serving as the central point for order prioritization, issue escalation, and customer fulfillment decisions.

This highly visible role sits at the intersection of Supply Chain, Operations, Manufacturing, Customer Service, Product Management, and Commercial teams. When customer demand exceeds supply, you will help determine priorities, manage fulfillment risks, and drive resolution strategies that balance customer needs with business objectives.

This is a hybrid position that consists of both onsite and remote work capabilities.
The facility for onsite work will be Circleville OH facility or Wilmington DE facility. Candidates who currently reside within a commutable distance to either of those locations will be given priority.

Please note:

Sponsorship is not available for this role now or in the futur e.

• Monitor and manage the open customer order book to identify fulfillment risks and supply constraints.
• Prioritize customer orders in accordance with established policies, business priorities, and demand planning guidance.
• Lead cross-functional discussions to resolve order fulfillment challenges and customer escalations.
• Own resolution strategies for at-risk orders, including rescheduling, substitutions, partial shipments, or revised commitments.
• Partner closely with Customer Service to ensure accurate and timely customer commitments.
• Act as the voice of the customer while balancing operational realities, inventory availability, and business objectives.
• Coordinate with Manufacturing, Planning, Operations, Product Management, and Commercial teams to resolve supply and fulfillment issues.
• Execute customer segmentation and allocation strategies during constrained supply situations.
• Analyze fulfillment challenges and provide root-cause feedback to improve processes and reduce recurring issues.
• Maintain order integrity and data accuracy within ERP and planning systems.
• Communicate decisions, risks, and priorities clearly to stakeholders across the organization.
• Proactively identify emerging risks and elevate issues before they impact customer commitments.

• Bachelor's degree in Supply Chain Management, Business, Operations, Engineering, Logistics, or a related field; equivalent combination of education and experience may be considered.
• 3+ years of experience in supply chain planning, demand fulfillment, customer service, production planning, scheduling, order management, or a related function.
• Experience managing customer orders, fulfillment commitments, inventory allocation,…