Demand Fulfillment Specialist

Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics.

At Qnity , we’re more than a global leader in materials and solutions for advanced electronics and high-tech industries – we’re a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all.

Learn how you can start or jumpstart your career with us.

Qnity is in search of a highly skilled Demand Fulfillment Specialist. This role plays a pivotal role in ensuring we meet those commitments by serving as the central point for order prioritization, issue escalation, and customer fulfillment decisions.

This highly visible role sits at the intersection of Supply Chain, Operations, Manufacturing, Customer Service, Product Management, and Commercial teams. When customer demand exceeds supply, you will help determine priorities, manage fulfillment risks, and drive resolution strategies that balance customer needs with business objectives.

This is a hybrid position that consists of both onsite and remote work capabilities.
The facility for onsite work will be Circleville OH facility or Wilmington DE facility. Candidates who currently reside within a commutable distance to either of those locations will be given priority.

Please note:

Sponsorship is not available for this role now or in the futur e.

• Monitor and manage the open customer order book to identify fulfillment risks and supply constraints.
• Prioritize customer orders in accordance with established policies, business priorities, and demand planning guidance.
• Lead cross-functional discussions to resolve order fulfillment challenges and customer escalations.
• Own resolution strategies for at-risk orders, including rescheduling, substitutions, partial shipments, or revised commitments.
• Partner closely with Customer Service to ensure accurate and timely customer commitments.
• Act as the voice of the customer while balancing operational realities, inventory availability, and business objectives.
• Coordinate with Manufacturing, Planning, Operations, Product Management, and Commercial teams to resolve supply and fulfillment issues.
• Execute customer segmentation and allocation strategies during constrained supply situations.
• Analyze fulfillment challenges and provide root-cause feedback to improve processes and reduce recurring issues.
• Maintain order integrity and data accuracy within ERP and planning systems.
• Communicate decisions, risks, and priorities clearly to stakeholders across the organization.
• Proactively identify emerging risks and elevate issues before they impact customer commitments.

• Bachelor's degree in Supply Chain Management, Business, Operations, Engineering, Logistics, or a related field; equivalent combination of education and experience may be considered.
• 3+ years of experience in supply chain planning, demand fulfillment, customer service, production planning, scheduling, order management, or a related function.
• Experience managing customer orders, fulfillment commitments, inventory allocation, or supply-demand balancing activities.
• Strong analytical and problem-solving skills with the ability to assess multiple variables and make sound business decisions.
• Demonstrated…