Senior ILS & Product Support Manager — Remote​/Hybrid

Job Title: Senior Product Support Manager (Integrated Logistics Support)Location: Remote/Hybrid or Oklahoma City, OKDepartment: Product SupportReports To: Director of Product SupportClearance: Ability to obtain and maintain DoD Top Secret clearance (Active Secret preferred)Position SummaryLong Wave Inc is seeking a highly experienced Senior Product Support Manager to lead Integrated Logistics Support (ILS) planning, execution, and sustainment activities for advanced training systems and defense-related products.

This role is responsible for developing, integrating, and managing lifecycle product support strategies that ensure operational readiness, reliability, and long-term sustainability for our customers.

The ideal candidate brings extensive experience in the defense industry, a strong background in lifecycle logistics, and a proven ability to interface with engineering, manufacturing, program management, and U.S. Government customers.Key Responsibilities

• Lead the development, execution, and management of comprehensive Integrated Logistics Support (ILS) strategies across the product lifecycle.
• Oversee planning and analysis for logistics elements including:
  • Maintenance Planning
  • Supply Support
  • Technical Data & Publications
  • Support Equipment
  • Training & Training Support
  • Facilities Planning
  • Packaging, Handling, Storage, and Transportation (PHS&T)
  • Reliability, Maintainability, & Availability (RMA)
  • Sustaining Engineering and Field Support
• Manage logistics scope, cost, schedule, and performance within assigned programs.
• Serve as the primary logistics interface to both internal stakeholders and external customers, including DoD program offices and prime contractors.
• Lead Logistics Product Data (LPD) development and associated deliverables (LSA, LORA, FMECA, TIR, provisioning, etc.).
• Support development of contract proposals, BOEs, and logistics-related cost estimates.
• Ensure compliance with DoD, MIL-STD, GEIA, and customer requirements relevant to logistics support and sustainment.
• Coordinate development and delivery of training materials, technical manuals, IETMs, and instructional content.
• Drive sustainment readiness activities including sparing analysis, obsolescence management, and configuration control.
• Support fielding activities, installation, deployment, and long-term support planning for delivered systems.
• Lead and mentor logistics specialists, analysts, and support personnel as needed.

• Bachelor’s degree in Logistics, Engineering, Business, or related field.
  
  Equivalent experience may be considered.
• 8+ years of professional experience in Integrated Logistics Support, Product Support Management, or related defense logistics roles.
• Strong understanding of DoD acquisition processes, sustainment phases, and applicable logistics standards (e.g., MIL-STD-1388, GEIA-STD-0007, MIL-HDBK-502).
• Experience preparing and managing logistics deliverables in accordance with contract requirements.
• Proven ability to lead cross-functional teams and manage complex sustainment efforts.
• Experience working with government customers, primes, or direct DoD programs.
• Ability to interpret engineering drawings, system specifications, and technical documentation.
• Excellent communication, briefing, and customer engagement skills.
• Active DoD Secret security clearance.

• Master’s degree in Logistics, Systems Engineering, Program Management, or related field.
• DAU/DAWIA certification in Life Cycle Logistics (Level II/III).
• Active DoD Top Secret security clearance.
• Experience supporting training systems, simulators, or defense hardware production.
• Familiarity with LPD/LSAR tools and logistics databases.
• Certified Product Support Manager (PSM) or equivalent credential.
• Experience with Earned Value Management (EVM) and developing BOEs.

• Competitive Salary
• Medical, Dental & Vision coverage
• 401k
• Educational Assistance
• Life Insurance
• Employee Assistance Programs & Work/Life Solutions
• Paid Time Off
• This position’s standard work schedule is a 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off.