FCL Export Ocean Freight Coordinator

We are recruiting on behalf of our client for a FCL Export Ocean Freight Coordinator. Our client is a US-based freight forwarder seeking an experienced ocean freight professional to manage full‑container‑load export shipments from origin through to destination. This role requires hands‑on experience with FCL exports, US shipping regulations, and carrier coordination. This is a fully remote position supporting a US client and requires alignment with US Eastern Standard Time (EST) business hours
. The successful candidate will work independently, managing multiple active shipments while serving as a direct point of contact for customers, carriers, and overseas agents.

• Manage FCL export shipments end-to-end, from booking through sailing, discharge, and arrival at destination
• Obtain ocean freight quotes, confirm bookings with carriers, and manage sailing schedules, ERDs, and shipping cutoffs
• Arrange container pickups, drayage, and terminal deliveries in coordination with transport providers and exporters
• Prepare shipping instructions, issue and review House and Master Bills of Lading, and complete AES/EEI export filings
• Coordinate export licenses and commodity‑specific documentation where applicable
• Track container movements, manage exceptions and delays, and resolve operational issues proactively
• Communicate shipment updates to US customers and international agents, and process shipment invoicing through the TMS

• Matric (Grade 12) as a minimum; a National Diploma or relevant NQF Level 6 qualification in Logistics, Supply Chain, or a related field is advantageous
• Minimum 3 years of ocean freight operations experience at a freight forwarder or NVOCC, with proven hands‑on FCL export experience
• Strong working knowledge of ocean freight documentation, including Bills of Lading, Incoterms, and export compliance requirements
• Experience using ocean carrier portals such as Maersk, MSC, CMA CGM, or Hapag‑Lloyd
• Proficiency with a freight forwarding or Transportation Management System (TMS)
• Comfortable communicating professionally and directly with international clients, carriers, and logistics partners in a remote environment

• Prior experience handling US ocean freight exports, including AES/EEI filings and US export regulations
• Experience coordinating with US-based manufacturers, drayage providers, and port terminals
• Exposure to ocean freight pricing and rate negotiations with carriers
• Hazardous cargo experience in line with IMDG regulations

• Strong communication skills
• High attention to detail
• Strong organizational skills
• Ability to work independently
• Professionalism and reliability