Remote Import Specialist - Customs & Compliance Job Calais Maine USA,Supply Chain/Logistics

Position: Remote Import Specialist I - Customs & Compliance
Location: Calais

This is a remote role, supporting our Calais, ME team, and follows a Tuesday through Saturday 12:00PM to 9:00PM Eastern Standard Time schedule.

The primary responsibility of this position is to process and integrate customer data, assisting with the movement of goods between international borders.Job Description:

Serves as the customer service liaison between the company and the customer(s)
Resolves problems (i.e. billing, tracking shipments) and handles customer concerns. Builds relationships with customers
Prepares important documents for import customs clearance of client shipments (i.e. bonds, bills, classify/release and reports), including PGAs.
Traces shipments and re-routes freight accordingly.
Communicates and corresponds with CBP and the various PGAs to resolve routine issues.
Prepares import documents including: bills of lading, dock receipts, licenses, and consulate documents and distributes documents to all appropriate parties.
Cross-trains in additional responsibilities.
Has experience specific to client submission requirements and clearance of specific commodities
Opens files, enters notes, information and document requests in corporate systems
Reviews documentation or issues documents to meet government regulations and carrier regulations
Convert and verify shipment weight, volume and foreign currency
Sends information/document requests to company's employees, suppliers, service providers and/or U.S. government agencies as needed
Communicates with specific offices, departments, and teams on all issues affecting customs brokerage
Ensures compliance with regards to U.S. Government regulatory agencies such as FDA, EPA, USFWS, etc.
Maintains communication with customers, carriers and vendors
Coordinates shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination
Coordinates pick-ups and invoices files
Stays up-to-date on regulations, laws, guidelines and Deringer requirements. Acts as a resource to internal and external clients.
Handles accounting processes accurately and in a timely manner
Performs additional duties as assigned by management.

Required Qualification:High school Diploma/GED1+ year(s) of Customs brokerage experience

Previous experience keying customs entriesPreferred Qualification:Previous ocean and air experience

Previous PGA experienceThe hourly compensation for this position ranges from $19.00 to $24.00, depending on experience and education.
* To ensure competitive and equitable compensation, pay may vary based on the candidate’s regional market compensation rates.

All Deringer employees should be fully committed to the Core Values:

Passion, Respect, Integrity, Expertise, Innovative Solutions, Relationships, Support, Determination, Value and a High Level of Accountability

In addition, the following competencies are specific to this position:

Analytical – Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality; gathers and analyzes information skillfully; demonstrates ability to multi-task and establish priorities.

Customer Oriented – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service;demonstrates ability to speak clearly and persuasively in positive and negative situations; listens and gets clarification; responds well to questions.

Interpersonal Skills –Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things; takes responsibility for own actions; contributes to building a positive team spirit; supports everyone’s efforts to succeed.

Motivation –Sets and achieves…