Operations - Global Forwarding

Total One Logistics Inc.

At Total One, we are committed to delivering exceptional and innovative logistics solutions to our clients. With access to some of the largest transportation networks across the globe, we offer a one-stop shop for all logistics needs.

Our company was founded on the principles of friendship, dedication, and trust, and we are proud to uphold these values in everything we do. Our team consists of experienced professionals who are guided by honesty and vision, always working to best serve and support our clients.

We believe in fostering a diverse, inclusive work environment where everyone feels valued and appreciated. Our team is the driving force behind our success, and we are dedicated to helping each member reach their goals and achieve their aspirations.

As a International Operations Coordinator, you will oversee and facilitate the day-to-day operations of the entire supply chain process. You will join a dedicated team of professionals that tackle the movement of goods throughout the world by both air and ocean. You will interact with clients, carrier partners, custom brokerage firms, and other stakeholders as part of this function, handling customer support and manage the lifecycle of a shipment.

On a given day, you will:

• Schedule and coordinate import or export shipments
• Prepare all necessary documentation
• Ensures shipping compliance with country regulations
• Liaise with customers, carrier partners, and other departments to coordinate the shipment
• Track and monitor goods to confirm appointments, arrival, and delivery status
• Negotiate with vendors to obtain best contracted pricing
• Make special shipping arrangements as necessary
• Complete billing related to shipment file
• Perform quality assurance checks on goods before and after shipment
• Keep updated records and database
• Respond promptly and professionally to customer needs and service requests

Your areas of knowledge and expertise that matter most for this role:

• Critical thinking and problem-solving abilities
• Ability to work autonomously or collaborate with others as needed
• Excellent record-keeping and coordination abilities
• Excellent interpersonal skills and customer-oriented approach

Additional assets:

• Currently working in Supply Chain and Logistics
• Degree or Industry Designation

Some of the perks of you working here:

• A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act upon them
• Opportunities for advancement - We aim to challenge you, help you cultivate a sense of purpose, and seize opportunities as they arise
• The flexibility to work from anywhere!