Inbound Logistics & PL Manager - eCommerce & Retail Accessories

Velvet Caviar is looking for a hyper-organized, systems oriented Inbound Logistics & 3PL Manager to own our global supply chain from factory floor to customer door. In this high-impact role, you won't just move inventory, you will actively protect our margins, architect our inbound status reporting, and drive peak performance across our 3PL networks. Serving as the vital bridge between overseas manufacturers, domestic fulfillment partners, and internal executive teams, your execution will directly dictate our operational velocity and bottom-line profitability.

If you are an elite logistics operator who thrives on full autonomy, system building, and building bulletproof supply chains, we want you to run the engine behind our next phase of hyper-growth.

Velvet Caviar is a leading phone accessories brand with over 1+ Million social media followers and millions of customers worldwide; established in New York since 2014. We’re mostly known for pioneering the tech accessories market with our stylish phone cases and matching accessories. Our products can also be found in national retailers and on thousands of celebrities and influencers worldwide! With a smaller team environment, Velvet Caviar is a great place for creativity, personal development, and being a part of a quickly growing and fun accessories brand.

Learn more by visiting our Instagram @velvetcaviar or website,

• Manage end-to-end global logistics for inventory moving from international factories to U.S. warehouses
• Serve as the primary point of contact for our factory shipping team counterparts and systems building.
• Coordinate weekly shipments via air or ocean freight, balancing budget constraints against strict delivery timelines.
• Negotiate freight rates, service levels, and contracts with carriers and freight forwarders.
• Ensure full compliance with shipping, customs, and retail vs DTC routing guidelines.
• Build live dashboards for tracking shipments in real time for simple internal team updates
• Resolve supply chain bottlenecks including port delays, customs errors, and transit discrepancies in real time.
• Oversee 3PL partners as the primary point of contact, auditing performance KPIs and SLA compliance.
• Optimize 3PL operations and invoice accuracy to identify cost-saving efficiencies.
• Manage inventory reconciliation by issuing chargebacks for short-shipped factory orders against receiving logs.
• Authorize PO releases and approve vendor deliveries for internal payment processing.
• Report monthly metrics covering total logistics spend, landed product costs, and 3PL performance.
• Source, evaluate, and support new logistics vendors as needed.

• Excited to build innovative supply chain infrastructure and maximize efficiencies
• 5+ years of experience managing international logistics and 3PL partnerships for a high-volume e-commerce and retail integrated consumer-goods brand.
• Bachelor degree in Supply Chain Management or equivalent field.
• Experience coordinating with China factories' shipping teams and U.S. warehouses.
• Proven ability to negotiate rates with carriers between ocean and air freight options.
• Strong understanding of international shipping, customs, and import compliance.
• Strong capabilities in building live dashboards and status tracking reports
• Strong analytical and reporting skills to team leaders and cross functional teams.
• Comfortable operating independently as the sole owner of logistics.
• Excellent communication skills, Mandarin speaking is preferred but not required.
• Excellent Excel formula development and management skills.
• Comfortable with mixed work hours, occasional evenings talking to oversees factories

• Competitive salary + performance bonuses
• PTO + Health Insurance coverage + 401(k)
• Fully remote position, optional office attendance
• A key player at a quickly growing brand

Velvet Caviar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.