Order Processing Specialist Workweek; Fully Remote

Position: Order Processing Specialist – Full-Time, 3-Day Workweek (Fully Remote)
Description Certco, Inc. | Madison, WI (Verona Road)
Work 3 Days. Enjoy 4 Days Off!

Are you highly organized, detail-oriented, and someone who enjoys keeping things moving behind the scenes? Certco is looking for an Order Processing Specialist to join our Warehouse team in a fully remote position.

Order Processing Specialist – Fully Remote Certco, Inc. | Madison, WI (Verona Road)
Full-Time | Thursday – Saturday | 5:00 AM – 7:30 PMWork 3 Days. Enjoy 4 Days Off!

Here's the schedule that makes this opportunity stand out:
Work Thursday through Saturday and enjoy four days off every week! This is a full-time position with a schedule designed to give you more time away from work without sacrificing full-time employment. In this role, you'll play an important part in making sure our customers receive what they need, when they need it. You'll process and coordinate customer orders while working closely with our customers, transportation team, procurement team, warehouse, carriers, and vendors.

This is a great opportunity for someone who enjoys variety, problem-solving, communication, and working independently. This is a fully remote position; however, we are ideally looking for someone who lives within a reasonable commuting distance of our Madison, WI facility. In-person training will be required, and occasional onsite visits may be needed as business needs arise.

What You'll Do

• Process customer orders for Woodman's and conventional customers.
• Allocate orders for buyers and release orders for warehouse picking.
• Communicate with customers regarding order needs and updates.
• Complete invoicing throughout the day.
• Monitor cross-dock and debit orders to ensure accuracy.
• Coordinate with IT to resolve order processing and invoicing issues.
• Process special orders, food show samples, and special events.
• Ensure special orders are ready to be released in the quantities requested.
• Schedule receiving appointments with trucking companies and brokers.
• Communicate with Procurement regarding purchase orders and updates.
• Follow up with carriers and brokers regarding missed or delayed deliveries.
• Help ensure inbound product is received before customer orders are released.
• Maintain processing and invoicing documents and procedures.
• Provide weekend order-processing coverage when needed for vacations or sick days.

What We're Looking For

• Strong communication and interpersonal skills.
• Excellent attention to detail and accuracy.
• Ability to manage multiple priorities and coordinate several activities at once.
• Comfortable communicating with customers, coworkers, vendors, carriers, and other business contacts.
• Ability to work independently with minimal supervision.
• Strong organizational and problem-solving skills.
• Ability to gather information, work with data, and identify solutions.
• Knowledge of warehouse or shipping/receiving operations is preferred.
• High school diploma or equivalent.
• Strong math skills.

Your Schedule – A 3-Day Workweek!

Full-Time

Schedule:

Thursday – Saturday | 5:00 AM – 7:30 PM

• Work just 3 days per week.
• Enjoy 4 consecutive days off every week (Sunday – Wednesday).
• Full-time employment with an extended daily schedule.

The early start time supports the operating schedules of our warehouses. Shift length and workload may vary based on business needs.

Why Certco?

At Certco, you'll be part of a team that plays an important role in supporting independent grocery retailers throughout the region. We believe in taking care of our employees and providing opportunities to grow. This position offers the flexibility of working fully from home combined with a schedule that gives you four days off every week. If you're dependable, organized, comfortable working independently, and enjoy a fast-paced environment where no two days are exactly the…