CST Project Manager; eCOA - Remote

CST Project Manager (eCOA) - Remote Based

Location: USA-GA-Remote
Salary Range: $79,800.00 - $

Provides customer‑focused management of Clinical Surveillance & Training (CST) scoped services to support scientific integrity and data quality in clinical trials. Duties include liaising with customers, vendors and/or investigative sites to manage projects from start‑up to final deliverables. Upon displaying proficiency, a CST Project Manager II may advance to the CST Sr. Project Manager level.

• Function as a representative of the CST team on small to large‑sized studies or programs, interact with functional groups, vendors, license holders, Key Opinion Leaders (KOLs) and sponsors. May serve as a Project Lead in CST stand‑alone projects and act as a Functional Lead on full‑scope or multiple protocol projects.
• Manage CST deliverables related to scoped services vendors (e.g., Rater Training vendors), scale license holders and/or KOLs.
  • Handle all aspects of license procurement, scale translation requirements, and paper scale worksheet development.
  • Create and maintain CST service‑related documentation and templates, including development and testing of the CST Study Training and Engagement Portal (STEP) for study‑specific Rater Training needs.
  • Ensure CST services meet quality and delivery standards.
• Develop and maintain the study‑specific CST plan in accordance with SOPs and WIs.
• Contribute to relevant functional project plans to ensure alignment with the CST plan.
• Provide timely status updates to internal and sponsor project teams, addressing risks and serving as central contact for CST project issues.
• Create and maintain CST metric reports for scoped services to deliver to clients.
• Attend Trusted Process, internal and sponsor meetings as the lead CST representative and provide status reports.
• Maintain CST project documentation in the Trial Master File (TMF), ensuring completeness and accuracy.
• Identify risks and develop mitigation plans as required.
• Participate in sponsor, internal or agency audits and inspections.
• Manage CST scope, including overburn, revenue recognition (if delegated), invoice management, and KOL contract management. Participate in financial review meetings as needed.
• Plan, manage, and request CST resources (e.g., CST Project Specialist, CST Clinical Scientist, CST Assessment Scientist) and provide resource updates for assigned projects.
• Train and mentor internal team members.

• Company car or car allowance
• Health benefits:
  
  Medical, Dental, and Vision
• Company match 401(k)
• Eligibility to participate in Employee Stock Purchase Plan
• Eligibility to earn commissions/bonus based on company and individual performance
• Flexible paid time off (PTO) and sick time (subject to state regulations)

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender identity, sexual orientation, protected veteran status, disability, or any other legally protected status and will not be discriminated against. For individuals with disabilities requiring reasonable accommodation during the application process, please contact