Director of Community and Development

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit

The Business Development Personnel will work with the Regional Sales Director, Branch President and the Marketing Account Director to implement all sales initiatives for their branch. To perform this job successfully, the individual must be able to perform each essential duty, meet expectations, establish relationships and communicate effectively. The requirements listed below are representations of the knowledge, skill and/or ability required.

• Provides updates on industry standards, requirements, rules and regulations to Regional Sales Director, VP, and SVP.
• Focuses on signing new accounts, developing key relationships within respective markets, selling Associa Services to new clients.
• Drive and record business development efforts and sales pipeline progression in a CRM ().
• Responsible for driving new account growth in a goal established environment.
• Maintains, cultivates, and develops existing and potential clients through retention and marketing procedures.
• Carried out market research on prospective growth areas, competitive markets and industry trends.
• Identifies, cultivates, manages and tracks new opportunities, responds to and follows up on potential client inquiries using appropriate methods.
• Analyzes the effectiveness of existing markets, vendor referrals and critical tools.
• Reviews advertising sources to maximize branding and messaging; monitors budgeting of marketing expenses.
• Develops business plan to achieve growth goals by identifying, advancing and closing deals, working with the respective office to set a “road map” for growth within their market, including target market, vendor relationships, education programs, local trade shows, advertisements/grassroots efforts, and local government relations.
• Drives and supports various activities, such as cross-marketing, community events, vendor relationships, services and social media.
• Oversees the preparation and routing of all sales contracts for the office through contract management.
• Leads the effort to target new contract accounts and ensures the stated contractual objectives are met and shares the same with staff upon start of contract.
• Ensures that the salesforce is updated and current and that all key customer information, leads and target accounts are stored and managed.
• Analyzes the success of lead generation efforts and sets aggressive account development goals.
• Executes and educates office on national and local sales promotions or contests.
• Identifies opportunities for acquisition to the SVP.
• Attends Sales and marketing training workshops, and industry related functions where applicable.
• Executes and upholds the responsibilities of the company according to lawful industry standards and ethical behavior as referenced in corporate policies and procedures.

• World-Class Training
• Additional Income Opportunities
• CAI (Community Association Industry) Course/Designation Assistance
• Paid Time Off/Holidays
• Comprehensive Medical Benefits
• Wellness Incentives
• Mileage Reimbursement
• Company Cellphone
• Hybrid:
  In Office/Work From Home  Schedule

Base Salary + Commission. Base Salary: $70,000 - $75,000; direct experience highly considered.

Education and/or

Experience:

Bachelor’s degree preferred and/or a minimum of three years’ experience in industry related sales.

Ability to read, analyze, and interpret complex documents. Ability to respond effectively to highly sensitive inquiries or complaints. High level written and verbal communication skills including the ability to make effective and persuasive speeches and presentations to top management, public groups, and/or boards of directors. Knowledge of group dynamics is a plus.

Ability to define problems, collect data, establish facts, and…