Commercial Third Party Data Strategy Manager

Commercial Third Party Data Strategy Manager

We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other.

We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well‑being of our people through our extensive suite of benefits, as well as the well‑being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!

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Workplace:
Hybrid ( #LI-Hybrid )

• This role is dedicated to the development and implementation of our third‑party data strategy for underwriting and agent quote flow and will play a critical leadership function in shaping and executing the third‑party data strategy to streamline agent quoting and accelerate underwriting decisions.
• Oversees the development of underwriting excellence by identifying operational weaknesses which affect profit and growth goals across the Property and Casualty, Auto and Workers Compensation business units.
• Evaluates corporate policies, procedures, and practices related to Commercial operating results and recommends and directs modifications with corrective measures.
• Performs and directs special projects, industry research and development, and training enhancements: develops, implements, and monitors 3rd Party validation programs.
• Acts as a liaison between Home Office Underwriting, Risk Management, Product Management, Commercial Operations, and the Commercial Service Centers.

• Directs a Home Office Review Team in auditing the Commercial Service Center underwriting, compliance and operation results; recommends and directs modifications with corrective measures to obtain Service Center underwriting excellence and standardization; implements Best Practices in all centers.
• Oversees and conducts regular risk selection audits for all Commercial lines of business; reviews the quality of work performed by the Center in support of underwriting excellence and works directly with the Commercial Center Managers on corrective actions and resolution dates.
• Provides support to Product Managers and Commercial Center Managers in the development and implementation of strategic initiatives that support growth, profit and retention objectives.
• Advises and counsels Centers on technical underwriting issues and makes recommendations for remedial action through appropriate channels.
• Analyzes, evaluates, and monitors Service Center loss ratio development and loss trends through Service Center field audits, underwriting file reviews, the use of large loss reports and other financial performance reports, and develops strategies and recommendations to correct deterioration in Combined Ratio results.
• Provides technical support, staff guidance and counsel to the Commercial Managers, in conjunction with Product Management.
• Reviews, coaches, and makes recommendations on how to handle accounts outside of their authority.
• Acts as a consultant to provide expertise on all Commercial Products (CMP, Auto, WC) for both Service Center and Home office personnel.
• Develops, contracts, implements, and maintains 3rd Party underwriting validation tools such as Dunn and Bradstreet, ISO Location, POLK, Marshall & Swift Boeckh and Choice Point.
• Programs are monitored for underwriting and marketing excellence and operational effectiveness.
• Develops and oversees…