Manager, Supply Chain Services, Warehouse; Remote - SYGMA

Job Summary

This position is responsible for maximizing warehouse efficiencies within SYGMA sites including areas of warehouse design layout, slotting, data integrity, SYGMA Warehouse Management System (SWAT), SYGMA Order Selection system (Selector Pro), Load Mapping System (Syntilic), Engineered Labor Standards (SLIM), and data mining/reporting. This includes the coordination of major system issues and system upgrades with Business Technology. Additionally, this position exists to provide instructional support and training as well as to develop, implement and execute Standard Operating Procedures (SOPs) for all SYGMA Warehouse Operations and all related systems.

The Manager, Supply Chain Services – Warehouse is the Subject Matter Expert on all SYGMA Warehouse Systems, Operations, SOPs and methods to optimize Warehouse Performance. The incumbent of this role will have the ability to run any SYGMA Warehouse to be best in class.

• Understands, supports, and executes continuous improvement for all warehouse operations to promote safe, efficient, and optimal utilization of our facilities, equipment, and personnel.
• Works effectively with Senior Management, Warehouse Standards, Systems and Engineering to minimize warehouse shrink and to maximize productivity with WMS configuration and execution.
• Design, approves and implements future racking expansions; assess and correct current racking configurations.
• Design Warehouse layout, ensuring the optimization of travel paths.
• Ensure efficient Warehouse Slotting of items.
• Develop and maintain all Engineered Labor Standards.
• Perform any needed cleanup of slot file to ensure accurate Capacity Compliance.
• Recommends and support short‑and‑long‑term plans for the Warehouse team, including technology initiatives, productivity, efficiency, and business changes.
• Leads planning and implementation efforts for strategic Warehouse initiatives.
• Develops User Documentation for SYGMA Warehouse procedures.
• Collaborates with Warehouse Leadership and VP/GM’s to develop Best Business Practices.
• Develops all Standard Operating Procedures (SOPs) for field Operations.
• Provides expertise on questions, enhancements, and functions of Warehouse Management Systems.
• Travels to SYGMA Sites to assist with Warehouse Project training and rollouts.
• Participates and presents in operational conferences.
• Provides backup to center Warehouse Manager and/or Director when needed.
• Performs training and/or re‑training for SYGMA Warehouse Management and related systems.
• Responsible for Warehouse Operations for all SYGMA locations.
• Responsible for Warehouse Design, slotting, establishing ELS, and implementing all Warehouse Systems/Processes and training of all Warehouse associates for New Building & New Customer Starts ups.
• Identify, document, and prioritize potential System Enhancements.
• Continuously interfaces with Technology organization and project teams to assure priorities, resources, and schedule dependencies are coordinated.
• Continuously interfaces with business owners at each site to support Change Management and Project Management activities.
• Responsible to follow SYGMA’s defined Change Management and Project Management methodology for Distribution Warehouse Systems Implementations.

• BS degree in Industrial Engineering, Supply Chain Management, Computer Science strongly preferred

• Required to have a minimum of 5 years working with WMS Systems
• Minimum of 7 years of work experience
• Minimum 5 years of system implementation, project management and training experience in a large‑scale distribution environment or in a Warehouse Leadership Role leading system, process changes and front‑line colleagues

• Excellent communication and people skills to deliver extensive training programs to hourly workers as well as operations managers.
• Strong written and verbal communication skills to address site and upper management.
• Demonstrated ability to lead organizational transformation including design, execution, and ongoing team development.
• Strong ability to read and understand technical documents related to multiple disciplines of the supply chain, business, engineering,…