Office/Billing Manager
Milpitas, Santa Clara County, California, 95035, USA
Listed on 2025-12-01
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Management
Employee Relations, Administrative Management, Office Manager
Office/Billing Manager
SERVPRO of Palo Alto is hiring an Office Manager. As the Office Manager, you will be responsible for managing, training, and motivating the SERVPRO® office team. You will oversee all accounting functions, administrative activities, and ensure customer satisfaction.
Benefits- Dental insurance
- Health insurance
- Vision insurance
- Competitive compensation
- Medical, Vision, Dental
- Career progression
- Professional development
- Assist in hiring office personnel and ensure employment best practices and compliance
- Manage the training and development plans for office team
- Oversee performance management for office team
- Deliver financial reporting as needed
- Verify and analyze franchise performance reports
- Assist with office staffing and compensation plan as needed
- High school diploma/GED;
Associate degree or Bachelor’s degree preferred - At least 1 year of management and/or supervisory experience
- At least 3 year of customer service and/or office-related experience
- At least 3 years in Xactimate billing for Mitigation related jobs
- Excellent written and verbal communication skills
- Exceptional organization and planning capabilities, strong attention to detail
This is a role in a fast‑paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets and bend or stand as necessary. Ability to successfully complete a background check subject to applicable law.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws.
All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.
Flexible work from home options available.
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