Regional Retail Sales Manager; remote​/multi-region, Midlands and Scotland

Regional Retail Sales Manager (remote/multi-region, Midlands/Northern England and Scotland)

Highly competitive salary plus quarterly bonus and other excellent benefits

We’re seeking a dynamic, commercially astute Regional Retail Sales Manager to join Pandora on a permanent contract, with the flexibility to support non‑permanent regional assignments.

This unique role is designed for someone who thrives in a fast‑paced environment – stepping in to provide leadership, troubleshoot performance challenges, and drive a strategic sales agenda through clear initiatives.

The Regional Retail Sales Manager oversees sales performance, operations, and team leadership across multiple retail locations within an assigned territory. This role is responsible for driving revenue growth, executing sales strategies, and ensuring consistent brand standards. Key duties include managing and coaching store managers, analysing sales data, identifying market trends, and implementing promotional initiatives to maximise sales.

A strong focus is placed on proactive problem‑solving—addressing operational challenges, resolving store performance issues, and developing solutions that improve productivity and customer experience.

The Regional Sales Manager is also tasked with finding innovative ways to drive sales and expand market presence, including exploring new business opportunities, optimising product mix, strengthening community partnerships, and testing new growth strategies across their region.

This role collaborates closely with corporate leadership to achieve regional targets and support the rollout of new products, policies, and performance‑improvement initiatives.

This is a role requiring regular travel across designated areas. You’ll need to be comfortable working independently, building relationships, and translating both sales and people data into meaningful actions and strategic plans to deliver an ambitious sales agenda.

In the UK, we are very proud to have been recognised in the Sunday Times ‘Best Places to Work 2023’, one of only 11 in the ‘very large’ employers category.

You’ll build, coach and lead high‑performing teams and strategically drive exceptional sales and profitability whilst retaining a customer‑centric ‘best in class’ approach at all times. Brand standards must be executed consistently, commercially and efficiently. The regional manager will be responsible for building strong partnerships with key stakeholders and implementing innovative strategies in order to sustainably maximise people, product and operational opportunities within the region.

• Drive sales performance and profitability across assigned regions or projects, identifying opportunities and responding swiftly to challenges both commercial and operational in nature.
• Diagnose issues, generate a plan capable of delivering sustained growth through building bench strength.
• Analyse commercial and people data to identify trends, uncover opportunities, and implement targeted actions.
• Champion customer‑centricity, ensuring stores deliver exceptional experiences that build loyalty and elevate the Pandora brand.
• Support and embed the Pandora Customer Experience Model, coaching teams to exceed expectations and drive results.

• Lead with authenticity, consistently demonstrating Pandora’s values and leadership behaviours.
• Attract and retain top talent. Build high‑performing, inclusive teams that are engaged, motivated, and aligned with strategic goals.
• Foster a culture of continuous development and improvement. Strong performance coaching skills will be the foundation that leads your success factors. Succession planning and career pipeline contributions are a requirement.
• Influence regional culture and performance, even in short‑term assignments, leaving a lasting positive impact.
• Flex to all audiences, make sound decisions and demonstrate good judgement. Role‑model our values and demonstrate leadership behaviours, understand and apply situational leadership.

• Manage multiple priorities and work streams with agility, ensuring deadlines and…