Director, Investigations & Assistant General Counsel; Hybrid

Director, Investigations & Assistant General Counsel (Hybrid)

Location: McKinney, TX – Hybrid (Work from Home Monday & Friday, In Office Tuesday-Thursday)

Seniority level: Director

Employment type: Full-time

Job function: Other, Information Technology, and Management

Industry: Insurance

Globe Life is looking for a Director, Investigations & Associate General Counsel to provide broad oversight of a team of investigators performing end-to-end investigations across the business lines and within the subsidiaries as part of the Company’s focus on its Compliance and Legal Program. The Director of Investigations oversees investigative efforts, reviews and approves cases, and ensures the delivery of timely and accurate regulatory reporting.

The Director of Investigations ensures significant issues and trends are effectively tracked and communicated to management.

In this role, you will also work closely with law enforcement, regulatory agencies, and industry counterparts to proactively share intelligence and best practices. You will provide leadership direction, attract, assess, develop, motivate, and retain a successful team. You will reinforce effective review practices to ensure consistent quality of activities, processes, and outputs.

• Maintain relationships with government agencies, coordinate site visits for regulators, and coordinate implementation and compliance with corrective action plans, as needed.
• Investigate and manage a wide array of workplace misconduct incidents, including harassment, discrimination, and fraud.
• Highlight priority investigations.
• Escalate investigations to senior management and work with various stakeholders to mitigate risk to the business.
• Identify, develop, and implement reasonable, risk‑based internal controls to prevent, detect, and report incidents, or, as appropriate, oversee their implementation.
• Achieve compliance with Company policies and procedures pursuant to the Company Compliance Plan.
• Coordinate with SVP Legal & Compliance to ensure the Company Compliance Plan is followed.
• Coordinate with the Internal Audit Department to ensure the Company Compliance Plan is followed.
• Ensure compliance with laws and rules relating to business practices promulgated in the jurisdictions in which the Company does business.
• Evaluate whether internal controls are working effectively and identify weaknesses or gaps in controls.
• Ensure that the quality of investigations, timeliness of reports, and efficiency levels meet the standards determined by policy and law.
• Recommend appropriate and consistent disciplinary measures for violations of Company policies and procedures.
• Identify, evaluate, and resolve or oversee the resolution of gaps relating to internal controls.
• Support the Global Compliance Plan and Operational Risk by serving as the company’s primary point of contact with regulatory supervisors, law enforcement, and other government agencies on matters related to investigations.
• Direct, coordinate, and monitor the activities of a professional staff, inclusive of supervisors, as well as a staff of investigators, engaged in the performance of confidential and complex investigations.
• Manage the work and performance of the investigators by providing regular coaching and feedback while fostering an inclusive team environment.
• Help direct activities involving the tracing, identification, and recovery of lost assets, as well as help set guidelines on how research and investigations should be conducted.
• Use a variety of diagnostic and forensic technology techniques to help determine key areas of risk and assess how well that risk is managed.
• Collaborate with management to develop mitigation strategies.
• Stay up to date with changes in laws, regulations, and industry guidelines that affect Globe Life. Monitor regulatory developments and assess their impact on the Company’s operations. Provide guidance and support to various business units to ensure compliance with applicable requirements. Adjust investigation strategies and standards accordingly.
• Follow and ensure consistent application of Company policies and procedures.
• Collaborate with other members of the…