Delivery Manager

Our mission at Netguru is to help entrepreneurs and innovators shape the world through beautiful software. We care about trust, taking ownership, and transparency. As a Certified B Corporation®, we offer a safe, inclusive, and productive environment for all team members, and we’re always open to feedback. If you want to work from home and be a full-time employee, great! We want to create the right opportunities for you.

Over the past ten years, Netguru has changed the way people bank, listen to music, learn languages, and rent bicycles. Some of their clients include Fortune 500 companies and startups like solaris

Bank or sense

Fly. Netguru works with the largest brands in the world, such as Volkswagen, IKEA or Keller Williams.

As a Delivery Manager, you won’t just run projects — you’ll own a portfolio of client engagements end-to-end. From profitability and forecast accuracy, to scope, quality, and client satisfaction. You’ll be accountable for the fullP&L of your portfolio
, with direct influence on margin, revenue forecasting, staffing, pricing, and client value.

You’ll work hand-in-hand with Engineering, Sales, Talent Teams to drive results that matter: delivered margin, client impact, team health, and scalable delivery standards. You’ll be the person that makes things happen and solves problems before they appear.

Salary:

• PLN  (B2B+ Managerial Contract) + 20 paid days off + bonuses; or
• PLN 15, gross (Employment Contract) + bonuses.

• 5+ years of experience in portfolio management in IT software services industry,
• Proven experience in managing a portfolio, including complex, custom and multi-team projects.
• Deep understanding of delivery economics:
  margin, utilization, forecasting, pricing
  .
• Leadership experience and proven ability to lead cross‑functional teams and manage complex stakeholder landscapes.
• Strong presence and confidence in
  client conversations (including at executive level) and leading presales.
• Data‑driven decision‑maker with high standards for clarity, execution, and accountability.
• Comfortable navigating ambiguity, conflict, and tradeoffs — and turning them into outcomes.
• Passionate about scaling what works, fixing what doesn’t, and building systems that last.
• Fluency in English and Polish.

• Certifications (PMP, CSPO, SAFe, Prince2)
• Background in software consulting, product delivery, or digital transformation
• Experience in delivery‑led growth / account expansion
• Familiarity with Salesforce, Jira, Looker/BI tools, and capacity planning systems

• Owning a
  portfolio of client engagements
  , ensuring delivery of promised outcomes, on time and on budget.
• Driving
  profitability
  by managing sold vs delivered margin and forecasting accuracy.
• Coaching and developing Project Managers within your portfolio — with clear feedback, ownership, and recognition.
• Building and maintaining
  senior‑level relationships
  with clients — from product owners to CxOs.
• Identifying opportunities for
  upsell, cross‑sell, or renewal
  in collaboration with Sales and Account teams.
• Leading
  pre‑sales efforts
  : discovery workshops, delivery shaping, staffing, and estimating.
• Implementing shared delivery standards: rituals, templates, dashboards, and operating rhythms.
• Collaborating closely with Engineering to ensure technical quality, velocity, and.
• Partnering with Talent and Resource Management to drive smart staffing and responsible capacity planning.
• Reporting on performance, risks, and value — proactively, transparently, and with clarity.

• Access to the Work Smile platform offering benefits adapted to your preferences:
  • Multisport card,
  • Private health insurance package,
  • Life insurance,
  • And hundreds of other options to choose from 15 categories (shopping, leisure, travel, food, etc.).
• Support for your growth – a head/manager’s budget available to every employee.
• Discounts on Apple products.
• Various internal initiatives: webinars, knowledge sharing sessions, internal conferences.