Vice President of Franchise Operations

Benefits

• People over Profit
• Faith Based Culture
• Rewarding Career
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free uniforms
• Paid time off

Own the operational engine of a fast-scaling national franchise system.

Special Strong is growing aggressively and expanding from 25 to 100+ locations in the next 1–2 years. We’re hiring a VP of Franchise Operations who can elevate unit performance, strengthen systems, and drive operational excellence across the network.

This role is for a high-capacity operator—someone who can turn strategy into execution, improve franchisee performance, and build scalable systems for rapid growth.

• Base Salary: $130,000 annually ($10,833/month)
  Performance Bonuses: Added on top of salary, tied to franchise growth, KPIs, unit economics, and systemwide performance.

• Build and execute operational strategies that improve scalability and profitability.
• Oversee franchise operations, training, compliance, and franchisee support functions.
• Implement systems, processes, and technology that streamline operations.
• Manage KPIs, performance reviews, and operational improvement initiatives.
• Ensure brand standards, legal requirements, and operating protocols are followed.
• Partner with CEO, marketing, and development on new market openings and onboarding.
• Coach regional managers and ops staff; create a culture of accountability.
• Drive cost control, efficiency, and data-driven decision making.
• Support franchise owners with high-quality communication, guidance, and problem solving.
• Provide clear operational insights, risks, and opportunities to senior leadership.

• 7–10+ years of leadership in franchising or multi-unit operations.
• Proven success improving franchisee performance and scaling systems.
• Strong command of KPIs, financials, and operational execution.
• Excellent leadership, communication, and strategic problem-solving skills.
• EOS experience a plus.
• Fitness, wellness, or service-based franchise background preferred.
• Bachelor’s degree required; MBA preferred.

Flexible work from home options available.