Supervisor, Rental Assistance

New Hampshire Housing
Bedford, NH 03110, USA

New Hampshire Housing’s mission is to
promote, finance, and support housing solutions for the people of New Hampshire. We have empowered over 55,000 families to achieve their dream of home ownership and have played a pivotal role in funding the development of over 16,000 multifamily housing units. Our dedicated team manages thousands of Housing Choice Vouchers annually.

We’re on a mission, and we want your expertise!

Are you passionate about leading a team and making a difference in housing programs?
Join us as a Supervisor, Rental Assistance, where you’ll collaborate with dedicated rental assistance managers to coordinate program implementation and oversee staff supporting the Housing Choice Voucher (HCV) and Moderate Rehabilitation programs. If you’re excited about working for a mission-driven organization and want to help strengthen communities through housing solutions, we’d love to have you on our team!

We’re hiring a full-time Supervisor, Rental Assistance for our Assisted Housing Division.

As a Supervisor, Rental Assistance, you will play a crucial role in administering programs that contribute to our mission. In this role, you will:

• Administer the ongoing program and regulatory compliance elements of the HCV and Moderate Rehabilitation programs, ensuring adherence to all applicable regulations, laws, and requirements.
• Guide and train direct reports in the interpretation and implementation of the Federal regulations, Administrative Plan and Operations Manual.
• Manage program compliance and quality control activities, including internal and external audits.
• Foster a high-performing team culture through regular coaching conversations, active performance management, and targeted development opportunities while engaging and motivating team members to achieve individual and organizational goals through clear expectations and ongoing guidance.

To support onboarding and training, the initial weeks of employment will be conducted in-office. Following this period, remote work may be available on an intermittent basis, as determined by the manager.

Your experience, skills, and education should include:

• Ability to read, write and speak English at a proficient level.
• Strong ability to understand and interpret Federal regulations and state laws.
• Knowledge of HUD rental assistance programs, including regulatory and compliance requirements.
• Strong supervisory skills, including management of performance, motivation of staff and the ability to maximize productivity.
• Strong knowledge of Microsoft Office Word, Excel, and Outlook.
• Strong ability to skillfully handle confrontations.
• Solid ability to make decisions.
• Nine to ten years relevant work experience, Bachelor’s Degree in a related field preferred.

You’ll love us because:

• Our employees are our most important asset and our policies, benefits and workplace culture reflect this value
• You'll work with a highly engaged and diverse team
• We’re known for excellence in the affordable housing industry

New Hampshire Housing is proud to offer:

• Multiple high-quality health insurance options
• Vision plan
• Employer-paid disability insurance
• Employer-paid life insurance
• Undergrad and Graduate tuition reimbursement
• Student loan repayment assistance
• Two retirement plans with employer contributions to both
• Flexible work schedules with remote/hybrid work options
• Generous and flexible PTO plan
• Paid parental leave
• Fitness rewards and reimbursement programs
• And so much more!

As an Equal Opportunity Employer, New Hampshire Housing is committed to building a workforce that is as diverse as the people we serve.

Apply now and become a key player in our mission to provide affordable housing solutions in New Hampshire.

Interested in this position but not sure you check every box? Don't let doubts hold you back! We value diverse perspectives and unique strengths. If you're interested in this role and motivated to contribute, we welcome your application. Your passion and potential might align perfectly with what we're seeking.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.