Senior Manager, Global Membership Programs

Senior Manager, Global Membership Programs page is loaded## Senior Manager, Global Membership Programslocations:
US-Remote:
Canada:
Brazil:
United Kingdom:
Portugal time type:
Full time posted on:
Posted 4 Days Agojob requisition :
JR100454
** POSITION PURPOSE
** The Senior Manager, Global Membership Programs is responsible for executing global programs that support peerdom through the development, engagement and sustainability of diverse communities within YPO. This role oversees a high-performing global team and collaborates cross-functionally to ensure programs are impactful, aligned with organizational priorities, and sustainable.

** PRIMARY RESPONSIBILITIES
*** Lead the execution of global membership programs that advance peerdom through supporting diverse communities, as outlined by the Membership Committee.
* Lead, coach, and empower a high-performing global team responsible for building, engaging and sustaining diverse communities.
* Develop and implement long-term sustainability strategies to ensure communities are supported, engaged, and championed. Collaborate cross-departmentally to amplify visibility, adoption, and integration of global membership programs.
* Serve as the key liaison for global membership programs across the organization, providing alignment across the department and organization.
* Cultivate and maintain strong relationships with key member champions, providing guidance, support, and influence.
* Oversee the engagement, training, and support of Diversity and Inclusion Officers at the chapter, regional and network level, including coordinating the Diversity and Inclusion Officer workshop at Global Leadership Conferences.
* Utilize data and analytics to refine strategies, monitor program performance and progress, and demonstrate program/community impact to inform and identify continuous improvement opportunities.
* Manage budget and resource allocation for global membership programs.
* Maintain resource libraries and provide tools, best practices, and insights that support the global programs communities; ensure information, tools, and resources are distributed and utilized.
** SKILLS
* ** Proven ability to lead, develop, and inspire multicultural teams, displaying a distinct global mindset, sensitive to local and international customs and protocols.
* Strategic thinking with the ability to synthesize information, translate data and research into impactful insights, influence stakeholders, and deliver impactful outcomes.
* Excellent interpersonal skills, including strong diplomacy skills with the ability to build meaningful relationships with all levels of associates, members and vendors.
* Display high emotional intelligence with the ability to navigate ambiguity and adapt to changing priorities; insightful, empathetic, and reliable.
* Curious and learning mindset with the desire for continuous growth and development.
* Resourceful and able to work independently with initiative and common sense. Effective time management, organization, and prioritization skills with the ability to focus on varied projects simultaneously.
* Ability to work collaboratively in a multi-cultural organization with international members, helping them achieve excellence in voluntary roles for YPO initiatives.
* Able to maintain discretion and integrity of confidential information.
* Able to identify problems, research alternatives, provide solutions and/or resolve issues in a timely manner. Anticipates member needs and delivers with clarity.
* Analytical thinker with ability influence and guide processes with appropriate approach and execution. Natural curiosity and desire to learn more; proficiency and interest in applying new technologies and tools.
* Excellent verbal and written communication skills, including proof reading, with a meticulous attention to detail. Adjusts communication style appropriately to the audience.
* Professional presence and stature to interact easily with YPO members, C-level executives, and high-profile corporate leaders.
** EXPERIENCE/BACKGROUND
*** 5+ years of progressive experience in sales, marketing, stakeholder engagement, or customer experience within a corporate, global, or multicultural environment.
* 3+ years of experience managing high-performing teams, with demonstrated ability to lead in matrixed or cross-cultural environments.
* Proven success in leading complex, cross-functional initiatives and delivering measurable outcomes aligned with organizational goals.
* Experience in operations and business analytics, with the ability to leverage data to assess trends, support decision-making, and guide program planning.
* Demonstrated ability to manage budgets and oversee financial or program planning in alignment with organizational strategy.
* Advanced proficiency in Microsoft Office, CRM platforms (preferably Salesforce), and data analysis tools, with strong capability in using data to inform decision-making and measure performance.
* Skilled in executing member engagement strategies, including surveys,…