Coaching Manager, Marketing & Sales

Nexstar Network – Coaching Manager, Marketing & Sales

We know you want a phenomenal career. We know you want a career with growth opportunities, work/life flexibility, and great benefits. We also know you want to care about what you do; you want to make a difference in people’s lives through your day-to-day work.

At Nexstar Network, we believe that a phenomenal career is possible. We’re a member‑owned organization devoted to providing leadership and coaching and training to residential service companies across the U.S., Canada, and beyond. That’s right: since 1992, we’ve been working with owners of plumbing, heating, cooling, and electrical businesses to help them grow to their fullest potential.

We’ll help you grow to your fullest potential, too. Imagine coming to work for a company that offers both in‑person collaboration and work from home flexibility because we know both are important. Imagine being able to casually walk into your CEO’s office to share an idea you’d like to try. Imagine knowing your voice matters at work, and you’re supported in your role by others who love to serve.

Are you imagining it? Good. We’re waiting to meet you at Nexstar.

Nexstar is a member‑owned network of residential service contractors. Our goal is to help our members grow their businesses by providing classroom training, mentoring, online tools, and strategic partnerships.

The Coaching Manager for Marketing & Sales leads a high‑performing team of coaching professionals who specialize in marketing and sales excellence within residential home services. This role is accountable for developing talent, driving disciplined execution, raising coaching standards, and ensuring member impact across both disciplines. The Manager provides leadership, direction, and strategic alignment so the team consistently delivers exceptional coaching, operational outcomes, and an outstanding Nexstar member experience.

• Lead, mentor, and develop coaches across Marketing and Sales coaching teams to ensure consistent, high‑quality coaching and accountability.
• Conduct weekly 1:1s and ride along calls focused on performance, development, and performance progress.
• Facilitate weekly team meetings to build alignment, reinforce expectations, and strengthen team culture.
• Complete annual reviews and ongoing performance management, including coaching, documentation, and follow‑through.
• Recruit, hire, and onboard new team members.
• Ensure all coaching fundamentals are executed consistently, including documentation, member engagement rhythms, preparing for workshops / onsite visits, and building development plans.
• Provide oversight for all coaching programs, training materials, frameworks, and deliverables related to marketing and sales disciplines.
• Review and approve expense reports, schedules, and time‑off requests.
• Ensure timely, accurate completion of all team and departmental deadlines.
• Own departmental budget development and ongoing fiscal responsibilities.
• Hold coaches accountable for achieving budgeted revenue (workshops, on‑sites), retention targets, and member engagement outcomes.
• Maintain strong financial acumen, including understanding margins, job costing, member KPIs, commissions, and financial impact of coaching recommendations.
• Ensure coaching decisions and recommendations uphold Nexstar’s standards and integrity.
• Serve as a thought leader and strategic partner in aligning Marketing & Sales coaching with all coaching teams.
• Communicate relevant updates, initiatives, and priorities from the leadership team to ensure execution across disciplines.
• Represent the department in manager‑level meetings and contribute to organizational strategy.
• Collaborate with internal teams to ensure seamless member support.
• Support continuous improvement of coaching tools, resources, and processes.
• Foster a collaborative and innovative environment that reflects Nexstar’s guiding principles.
• Serve as a liaison to strategic partners, ensuring collaboration, transparency, and alignment on deliverables that support coaching effectiveness and member outcomes.

• Strong marketing and/or sales leadership background with demonstrated…