Payroll Supervisor

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy.

The Payroll Supervisor is responsible for managing the company's payroll operations. As the subject matter expert on all payroll-related matters, this role ensures payroll is processed accurately and on time, in full compliance with all applicable federal, state, and local laws.

The candidate will supervise a staff of one, implement procedures and collaborate with other departments to maintain accurate and secure financial records. This role requires advanced payroll expertise, strong analytical skills, and the ability to streamline payroll operations as well as managing and coordinating system upgrades and ensuring tax compliance in multiple states. The Payroll Supervisor is also accountable for all payroll tax filings, W-2s, and timely completion of required reporting.

• Hybrid work schedule with 2-3 days/week onsite
• Distance-based relocation assistance available
• Competitive compensation with a base salary + performance bonus
• Robust benefits package, including:
  • Enhanced 401(k) and financial planning support
  • Tuition reimbursement and professional development
  • Wellness programs, including an onsite gym
  • Free coffee at our onsite café
  • Flexible work hours
  • Employee Business Networks
• A stable, mission-driven workplace where your impact truly matters

• Lead payroll operations, ensuring accurate, timely processing while maintaining full compliance with federal, state, and ISO standards.
• Payroll Management:
  Oversee all payroll functions, including off-cycle processing, system updates, data analysis, and employee inquiries.
• Compliance:
  Ensure adherence to tax laws, union agreements, FLSA, and IRS guidelines, particularly for remote workers across multiple states.
• Business Travel Management:
  Act as the SME for travel systems, enforce policies, and resolve issues through analysis and system improvements.
• People & Knowledge Management:
  Lead, train, and support payroll staff; maintain up-to-date procedures and oversee the Payroll Business Procedures function.

• Bachelor’s Degree in a business-related field
• 10+ years of processing all aspects of payroll and payroll taxes, including the accounting entries and balancing required to complete a payroll cycle.
• Recent experience with payroll in multiple states
• 5+ years in a supervisory role
• Extensive knowledge of payroll principles, practices, and compliance standards.
• Demonstrated ability to apply policies using sound judgment and specialized expertise.
• Strong understanding of federal and state laws and regulations related to payroll and tax reporting.
• Excellent verbal, written, and interpersonal communication skills.
• Committed to maintaining confidentiality and safeguarding sensitive information.
• Comfortable interacting and collaborating with employees at all organizational levels.

This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).

The expected salary range for this position is $110,000 - $150,000 per year. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks.

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This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.

We are proud to be an EEO employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.