Payroll Supervisor

Payroll Supervisor – ISO New England Inc.

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy.

• Hybrid work schedule with 2‑3 days per week onsite
• Distance‑based relocation assistance available
• Competitive compensation: $110,000 – $150,000 per year plus performance bonus
• Comprehensive benefits package, including:
  • Enhanced 401(k) with employer contributions
  • Health, dental and vision insurance
  • Flexible spending and health savings accounts
  • Life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits
  • Paid time off and paid leave
  • Wellness program and employee assistance program
  • Tuition reimbursement and professional development support
  • Onsite gym and free coffee at our café
  • Flexible work hours and employee business networks
• A stable, mission‑driven workplace where your impact truly matters

• Lead payroll operations, ensuring accurate, timely processing while maintaining full compliance with federal, state, and ISO standards.
• Oversee all payroll functions, including off‑cycle processing, system updates, data analysis, and employee inquiries.
• Ensure adherence to tax laws, union agreements, FLSA, and IRS guidelines, particularly for remote workers across multiple states.
• Act as subject‑matter expert for business travel systems, enforce policies, and resolve issues through analysis and system improvements.
• Lead, train, and support payroll staff; maintain up‑to‑date procedures and oversee the Payroll Business Procedures function.

• Bachelor’s Degree in a business‑related field
• 10+ years of experience processing all aspects of payroll and payroll taxes, including accounting entries and cycle balancing
• Recent experience with payroll in multiple states
• 5+ years in a supervisory role
• Extensive knowledge of payroll principles, practices, and compliance standards
• Demonstrated ability to apply policies using sound judgment and specialized expertise
• Strong understanding of federal and state laws and regulations related to payroll and tax reporting
• Excellent verbal, written, and interpersonal communication skills
• Committed to maintaining confidentiality and safeguarding sensitive information
• Comfortable interacting and collaborating with employees at all organizational levels

This position requires U.S. residency. If the successful candidate resides outside the U.S., relocation will be required.

We are proud to be an EEO employer. Applicants are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.

We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.