Marketing Operations Manager; Remote

Marketing Operations Manager (Remote US)

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Directive Consulting is the leading B2B performance marketing agency that delivers real revenue—not just leads.

We use Customer Generation to cut through the noise. Forget MQLs—we’re here to drive pipeline, fuel SQLs, and scale brands that are serious about growth.

From Paid Media, SEO, CRO, Rev Ops, and Go‑To‑Market Strategy, we build marketing engines that win in SaaS and across B2B industries.

We move fast, think boldly, and hire people who challenge the status quo. If you thrive on performance and love solving complex problems, you’ll fit right in.

But here’s the fun part—we don’t just deliver results; we’re shaping the future of marketing.

Please note:

internally, this role is titled Senior Manager, Revenue Operations.

We are seeking a Revenue Operations Senior Manager with strong operational, technical, and client‑facing experience to help deliver world‑class execution within our marketing operations & revenue operations practice.

The ideal candidate brings 3‑5+ years of client‑facing Rev Ops, Marketing Ops, or program management experience, customer‑side or agency‑side.

You’ll work closely with the COO, acting as both a strategic partner and an operational leader. This role requires a growth‑minded operator who can manage team workflows, oversee client deliverables, surface cross‑sell opportunities, and maintain technical fluency across the Rev Ops ecosystem. You will lead day‑to‑day execution and take on client work as needed.

Key technical and operational competencies include Asana project management, Harvest project tracking, analytics and platform expertise, lifecycle operations, cross‑functional collaboration, and proven ability to manage both people and processes that drive revenue impact.

You will support and lead your team on strategy and drive results for clients, involving ongoing collaboration across multiple departments, people management, and critical client‑facing interactions.

Managers play an essential role y are directly responsible for both client and employee retention, and their performance is reflected in our P&L.

• Managed teams for a minimum of 2‑3 years in the past and have been working in the Operations space for at least 5 years.
• Demonstrated experience managing project workflows and building structured execution plans in Asana or other project management tools.
• Strong fluency in Harvest or time‑tracking tools for project builds, time review, and operational accuracy.
• Deep expertise in at least one Rev Ops/Mar Ops platform (Hub Spot, Salesforce, Marketo, Pardot, etc.).
• Ability to learn rapidly and dive into new tools, platforms, and architectures as needed.
• Proven ability to manage and prioritize multiple client relationships as both a primary and secondary point of contact.
• Experience conducting audits, reviews, and technical diagnostics related to revenue and marketing operations.
• Strong cross‑functional collaboration skills, especially with Account Strategists/Directors to identify cross‑sell opportunities.
• Excellent communication skills and the ability to influence Director‑level stakeholders and clients.
• Proactive, detail‑oriented, data‑driven mindset with an ownership mentality.

• Manage internal team workflows, performance, and prioritization; ensure deliverables meet deadlines and quality expectations.
• Build and maintain Asana project plans, workflows, and task assignments.
• Conduct Harvest project setups, monitor ongoing time allocation, and perform regular reviews to ensure project accuracy and profitability.
• Lead weekly internal and client‑facing leadership syncs, surfacing blockers, risks, and strategic recommendations.
• Provide weekly summaries, status updates, and ongoing communication across internal and client stakeholders.

• Own key client relationships as the primary or secondary point of contact, ensuring strategic alignment and operational excellence.
• Engage in client work when needed—supporting reviews, troubleshooting, and…