Impact Evaluation Manager

Great benefits. Competitive pay. We know these are the things people look for in a job.

If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you.

When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:

• A flexible hybrid work schedule (three days in the office, two days' work from home)

• Full medical, dental, and vision coverage for both teammates AND family members

• Competitive pay and performance incentives

• A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you're ready to get started, we're ready for you.

The Wounded Warrior Project (WWP) Impact Evaluation Manager leads the strategy and execution of program evaluation within the Mission Data & Insights team. This role manages a team of impact evaluators and data analysts, guiding their work to generate actionable insights that inform program improvement and strategic decisions. The Impact Evaluation Manager fosters a culture of learning, performance, and collaboration, supporting WWP's mission to serve warriors and their families with integrity and impact.

• Program Evaluation Leadership:

  • Develop and oversee implementation of evaluation strategies and plans that assess program effectiveness, efficiency, and impact across the organization.

  • Guide the design of mixed-methods evaluations and survey methodologies, incorporating both quantitative and qualitative data sources.

  • Lead the development of KPIs and logic models that reflect program theory and strategic goals.

  • Collaborate closely with peer leaders in warrior research and program data governance to ensure alignment in research priorities, data quality practices, and shared methodologies across the Mission Data & Insights function.

• Stakeholder Engagement and
  
  Collaboration:

  • Translate complex evaluation findings into accessible, evidence-based insights that meet high standards of data quality and rigor, supporting continuous improvement.

  • Collaborate with MD&I leaders and peer stakeholders through working groups and strategic initiatives to harmonize data standards, operationalize tools, and improve efficiency and consistency across the Mission Data & Insights team.

  • Build and maintain collaborative relationships with internal departments and external partners to support data sharing, alignment, and impact communication.

• Data Monitoring and Reporting:

  • Provide oversight for the development and use of survey tools, dashboards, and reporting systems that enhance organizational learning and decision-making.

  • Partner across data governance, IT, and program teams to drive cross-functional alignment and integrate evaluation, research, and reporting practices into a cohesive data strategy.

  • Review and approve evaluation reports and executive summaries to ensure stakeholder needs are met and align with organizational communication standards.

• Operational Management:

  • Define team goals and individual objectives aligned with WWP's strategic priorities, while managing staff capacity and project pipelines to adapt to evolving organizational needs.

  • Lead and develop a team of evaluation and data analysts through coaching, mentoring, performance feedback, and professional development.

  • Oversee evaluation team operations, including adherence to timelines, budgets, and compliance with organizational procedures and data governance.

  • Support strategic initiatives through evaluation planning, monitoring, and cross-functional coordination.

  • Foster a positive, innovative, and collaborative team culture that encourages continuous learning, curiosity, and accountability.

  • Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.

  • Other related duties as assigned.

• Advanced knowledge of program evaluation theories, performance measurement, logic modeling, and outcomes-based evaluation.

• Demonstrated leadership in managing professional staff and cross-functional teams, using strengths-based leadership principles to develop, motivate, and retain high-performing talent.

• Proficiency in evaluation and analytics tools, including Qualtrics, Power BI, CRM platforms (e.g., Salesforce), and statistical software for analysis and reporting.

• Proven ability to lead complex projects, make data-informed decisions, and adapt to changing priorities while maintaining high-quality work and meeting deadlines.

• Excellent written and verbal communication skills, with the ability to…