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Helpdesk Team Leader Lead & Elevate

Remote / Online - Candidates ideally in
Bristol, Bristol County, BS1, England, UK
Listing for: Hargreaves Lansdown Asset Management Limited
Full Time, Remote/Work from Home position
Listed on 2025-12-20
Job specializations:
  • Management
    Client Relationship Manager
  • Customer Service/HelpDesk
    Client Relationship Manager, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 32000 - 35000 GBP Yearly GBP 32000.00 35000.00 YEAR
Job Description & How to Apply Below
Position: Helpdesk Team Leader - Hybrid Role, Lead & Elevate Support
A leading investment platform based in Bristol is seeking a Team Leader for their Helpdesk. You will lead a team of customer service advisors, ensuring exceptional service for over 1.8 million clients. Responsibilities include coaching the team, managing performance, and driving service delivery efficiency. The role offers a competitive salary of £32k - £35k plus an annual bonus, along with multiple employee benefits.

This is a great opportunity for someone with team leadership experience in customer service.
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