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VP Disability & Leave Operations

Remote / Online - Candidates ideally in
Peachtree Corners, Gwinnett County, Georgia, 30092, USA
Listing for: Crawford & Company in
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Management
    Operations Manager, Healthcare Management, Program / Project Manager, General Management
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

VP Disability & Leave Operations (Finance)
Lead Disability & Leave Operations-Work from Anywhere in the US!

VP, Disability & Leave Operations | Remote

As a VP Disability & Leave Operations, you'll oversee services like STD, FMLA, LTD, and absence management while refining strategies for an exceptional employee experience and cost-effective operations. You'll drive best practices, educate clients, and ensure efficient processes that align with business goals. If you're a strategic leader passionate about operational excellence, this is your opportunity to make an impact.

If you're a strategic leader passionate about operational excellence and shaping processes that align with business goals, this is your chance to lead from anywhere.

Apply today and redefine the future of absence management!

Qualifications
  • Bachelor's Degree or equivalent work experience required.
  • Minimum of eight years progressive experience in managing integrated disability and absence management programs with preference for employer-based experience
  • Six years in a supervisory or leadership capacity required
  • Expertise with IDAM best practice benchmarking and metrics
  • Demonstrated ability to establish critical relationships at all levels of the organization and with external partners
  • Exceptional communication skills, change management skills, and customer focus
  • Strong organizational and time management skills
  • Excellent oral, written, and presentation skills
  • Demonstrated experience in building high performance teams - ability to inspire a shared vision and empower and motivate a team. Desired:
  • Experience in a broader integrated health and productivity model including healthcare, on-site clinics, wellness, and EAP
  • Experience with middle to large complete company e.g. 7,000 + employees, union representation and industrial, highly physically demanding jobs.
  • Licensed disability adjuster
  • Desired:
    • Current membership/leadership in professional organization critical to the field
    • Must complete continuing education requirements as outlined by Crawford Educational Services
    • Nationally accredited certification in a related profession such as Certified Disability
    • Management Specialist (CDMS) or Certified Case Manger (CCM)
Responsibilities
  • Facilitates the implementation, continuous improvement and integration of all disability and absence management programs/processes within the unit.
  • Provides proactive leadership in developing a continuous improvement culture within the IDAM department. Ensures that all aspects of the department's operations are meeting corporate guidelines, federal, state, and local law and are in accordance with professional standards and confidentiality. Concurrently, assessing the various programs ensuring they meet their defined objective and are meeting the needs of our clients.
  • Manages, hires, trains, develops and motivates qualified individuals.
  • Maintains up-to-date knowledge of industry trends in integrated disability and absence management to ensure that the various programs and processes are truly best practice.
  • Manages business unit to budget to meet corporate revenue objectives.
  • Communicates P&L performance and positive/negative trends to executive management.
  • Prepares budget forecasts as well as periodic re-forecasts as required.
  • Works with the reporting and analytics team to ensure our key metrics are current and measures that allow a view of the day to day efficiency and effectiveness of the operations as well as the higher level business impact that can be benchmarked.
  • Participates in sales presentations and meetings with prospects and current accounts in support of corporate revenue objectives.
  • May participate in the appeals process.
  • Performs other related duties as required.
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