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Senior Director, Merchant Success - Enterprise
Remote / Online - Candidates ideally in
Springfield, Fairfax County, Virginia, 22161, USA
Listed on 2025-12-22
Springfield, Fairfax County, Virginia, 22161, USA
Listing for:
Menlo Ventures
Remote/Work from Home
position Listed on 2025-12-22
Job specializations:
-
Management
Client Relationship Manager
Job Description & How to Apply Below
A leading logistics company is seeking a Senior Director, Merchant Success to oversee its Enterprise and Upper Mid-Market teams. This role is crucial for managing strategic customer relationships, focusing on retention and advocacy. The ideal candidate should have over 10 years of experience in Customer Success, preferably within logistics or e-commerce, demonstrating a strong track record in team leadership and remarkable strategic insight.
This position offers a competitive salary and a flexible work environment.
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Position Requirements
10+ Years
work experience
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