Manager, Field Operations - remote eligible

Manager, Field Operations – Remote Eligible

Join to apply for the Manager, Field Operations – Remote Eligible role at Asian Rehabilitation Service, Inc.

$60,000.00/yr – $70,000.00/yr

This role requires a dynamic and experienced Field Leader to oversee and support our logistics fulfillment teams across the United States.

The role will involve managing both W2 employees and 1099 contractors who handle logistics, transportation, and fulfillment operations. The Field Leader will be responsible for managing teams remotely across multiple locations and accounts.

• Lead, coach, and support both W2 employees and 1099 contractors, providing guidance, training, and performance feedback to ensure high levels of efficiency and quality.
• Ensure consistent communication with remote teams to maintain alignment with company goals, policies, and procedures.
• Develop team members through ongoing performance evaluations, training programs, and career development opportunities.

• Oversee daily logistics fulfillment activities, ensuring timely and accurate order processing, transportation, and delivery.
• Monitor and analyze team performance metrics to drive improvements in efficiency, safety, and customer satisfaction.
• Collaborate with operations teams to address any operational challenges or roadblocks and ensure solutions are implemented quickly and effectively.

• Ensure all teams are in compliance with industry regulations, company policies, and safety protocols.
• Conduct regular audits of logistics operations to ensure proper handling of inventory, safety practices, and adherence to regulatory requirements.
• Develop and implement safety programs to reduce accidents and improve workplace safety standards across all teams.

• Act as the primary point of contact for client concerns or escalations related to logistics operations.
• Work closely with clients, vendors, and internal stakeholders to ensure seamless execution of logistics strategies.
• Foster positive relationships with contractors and team members, creating a collaborative and motivated work environment.

• Maintain and report on key performance indicators (KPIs).
• Provide regular updates to senior management on team performance, operational efficiency, and logistics issues.
• Use data-driven insights to recommend improvements and identify opportunities for operational optimization.
• Travel as needed to field locations across the U.S. to provide on‑ground support, troubleshoot issues, and implement best practices.
• Ensure consistent, high‑quality service delivery in all geographic regions.

• 5+ years of experience in logistics, operations management, or a related field, with at least 2 years in a leadership role managing both W2 and 1099 teams.
• Experience working with remote teams across multiple locations is highly desirable.
• Strong leadership abilities, with a proven track record of managing diverse teams and building a culture of collaboration and accountability.
• Excellent communication and interpersonal skills, with the ability to manage relationships with both employees and independent contractors.
• Ability to analyze complex data and translate it into actionable insights for improving operations and performance.
• Strong problem‑solving skills and ability to work under pressure to meet deadlines and resolve issues.
• Proficiency in logistics management software, Microsoft Office Suite, and other relevant tools.
• Willingness to travel up to 50% of the time.
• Strong understanding of both W2 employment regulations and 1099 contractor agreements.
• Knowledge of safety and regulatory compliance standards in the logistics industry.

• Physical requirements include the ability to sit and stand for several hours at a time, walk, reach, bend, stoop, stretch, lift, push, transport, and move up to 50 pounds, and to talk and hear.
• Manual dexterity and visual acuity needed to operate normal office equipment, such as a computer, telephone and copier. Specific vision abilities include close, distance, color and peripheral vision,…