Director – Process Re-Engineering & Data Office Change Management

Director – Process Re-Engineering & Data Office Change Management

As Director of Process Re‑Engineering & Data Office Change Management, you will drive innovation, standardization, and efficiency across global finance operations. You will champion new ways of working, empower teams to embrace change, and deliver strategic solutions that shape the future of our organization. You will report directly to the Head of the Finance Data Office overseeing teams in the U.S. and India (GCC), with enterprise‑wide influence across Finance and related functions.

• Lead large‑scale assessment and re‑engineering of core finance processes.
• Drive standardization and automation across global finance processes to improve accuracy and scalability.
• Partner with AI and Analytics leaders to implement technology‑enabled forecasting, anomaly detection, and intelligent automation.
• Develop and execute change management strategies that foster adoption and empower teams to embrace transformation.
• Measure and communicate the impact of process improvements to executive stakeholders.
• Inspire and lead global teams, promoting accountability, innovation, and operational excellence.
• Serve as a trusted advisor to senior executives on change readiness and transformation outcomes.

• 10+ years of progressive experience in finance operations, transformation, or process excellence, with at least 5 years in leadership roles.
• Proven track record of delivering large‑scale change initiatives across global, matrixed organizations.
• Expertise in finance process optimization (close, forecasting, allocations, reconciliations).
• Strong leadership skills with experience managing global teams and influencing executive stakeholders.
• Excellent communication, storytelling, and influencing skills to drive adoption and culture change.

• Bachelor’s degree in Finance, Accounting, or related field.
• Experience in health insurance or other highly regulated industries.
• Lean Six Sigma, Prosci, or other change management/process excellence certifications.
• Exposure to AI technologies and advanced analytics tools.

• USA‑based role with a hybrid/remote work model.
• Occasional travel required to collaborate with U.S. and global teams.

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email:  for support.