Project Manager, Operations Manager, Business Management

In this role, the Project Manager will collaborate across multiple lines of business to oversee the platform’s operations, manage and maintain reporting, and ensure successful introduction of new offer types.

• Develop new process to capture, track, and maintain offer fulfillment validation and exception reporting across five Lines of Business, supported on eight fulfillment platforms
• Work cross functionally with key stakeholders to develop process to capture, understand, and retain reported information
• Create and manage cross line of business oversight process for offer fulfillment validation
• Develop senior leadership level monthly review of oversight reporting findings
• Identify and support control automation opportunities
• Adjust process as new platforms, offer types, etc., are identified and implemented
• Successfully execute controls associated with the Oversight Process
• Support requests from Central Testing Unit (Monitoring) and Internal Audit
• Develop and maintain procedures for the Oversight Process

• Strong analytical skills
• Requires strong attention to detail and problem-solving skills.
• Demonstrated organizational skills and ability to manage multiple tasks/projects at once.
• Creative problem solving and sense of ownership.
• Solid communication and project management skills.
• Ability to work well under tight deadlines in a fast-paced and team-oriented environment.
• Bachelor’s/University degree

• Campaign Management Experience is preferred
• Experience with Direct Marketing of credit card offers preferred and understanding of legal and regulatory environment preferred
• Experience with the NAEHAS software package

Homebased – Conway, Arkansas

Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person’s race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

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