Operations Manager

Overview

We are searching for an experienced Operations Manager at our Atlanta facility. This is an onsite role based in Newnan, GA Distribution Center.

D&H is growing! Join a 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets.

• We are empowered by our employee co-owners who provide the industry’s best service, and we promote a collaborative culture.
• We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more!
• As a D&H Co-Owner you receive numerous discounts on services.
• We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.

Summary
The Operations Manager provides leadership, management, and effective communication to both customers and co-owners, while meeting operational and financial goals. The successful person will be able to drive operational performance at the site level, focusing on productivity, quality, and cost metrics. They will manage receiving, warehousing, and distribution operations with the established policies, practices and procedures during the assigned shift (M-F 3:30pm-12am, additional hours as needed).

Policies and procedures should be reviewed from a continuous improvement lens, and the Operations Manager should champion improvements. We value a diverse culture and the successful individual should be able to interact and build strong relationships with internal and external customers. Our leaders drive our culture and this leader will demonstrate servant leadership that encourages change and creative problem-solving.

Responsibilities

• Managing the timely and accurate processing of customer orders, including picking, packing, and shipping.
• Complies with federal, state and local warehousing, material handling and shipping requirements by enforcing adherence to requirements; advising management on needed actions.
• Safeguards warehouse operation and contents by establishing and monitoring security procedures and protocols.
• Oversee the organization and maintenance of outbound inventory, ensuring accuracy and availability.
• Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.
• Completes warehouse operational requirements by scheduling and assigning employees; following up on work results.
• Manages warehouse staff by coaching, counseling and disciplining employees; planning, monitoring and appraising job results.
• Ability to interact and build strong relationships with internal and external customers.
• Excellent organizing, prioritizing, multi-tasking, product management and problem-solving skills with a strong sense of urgency.
• Analytical reporting skills.
• Ability to effectively manage changing and sometimes spiking volumes.
• Ability to meet strict time frames in environments with zero tolerance for failure.

Required Qualifications

• A minimum of 3-4 years distribution management experience (Inbound/Outbound)
• Proven track record of the ability to mentor and develop supervisors.
• Safety Management Experience
• Inventory Control knowledge
• Analytical reporting skills
• Knowledge of WMS systems
• Knowledge of Labor Management System
• Knowledge of 5S
• Ability to effectively manage changing and sometimes spiking volumes

Full-time

EEO Statement Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

• Mid-Senior level

• Full-time

• Management and Manufacturing

• IT Services and IT Consulting

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