Sr Manager, Repair Ops
Farmington, Hartford County, Connecticut, 06030, USA
Listed on 2026-01-01
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Management
Operations Manager, General Management
Sr Manager, Repair Ops Support
Otis Elevator Co.
Location: New Jersey Home Offices Remote Location (Remote City, NJ 06032, USA)
Date Posted:
Country: United States of America
Otis Elevator Company is searching for a highly motivated Sr Manager, Repair Ops Support to provide direction, support, and leadership for all Repair field operations within the Canada and US region.
Responsibilities- Oversee billable repair operations for the Canada and US region
- Manage Repair Operations Support Associates
- Oversee and ensure an efficient SIP process and Smart Sheet accuracy
- Work on potential marketing opportunities with the different branches and AHJ
- Improve the standard job costs list for the branches
- Support the field upgrade program
- Oversee, review and ensure quality of the supply chain
- Lead Audits process and quality of sales & reporting
- Support the operations to grow our backlog
- Drive efficiency and timely financial job closeouts
- Bachelor’s degree or relevant technical experience in elevator industry
- Experience working with field level associates required
- Leadership experience required
- Ability to work in a highly team-oriented and dynamic environment
- Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
- Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
- Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
- Strong leadership skills, goal-orientated, and self-motivated with strong time management and organizational skills
- 5+ years elevator industry experience or experience leading technicians in a similar industry preferred
- Management experience a plus
This person can be located anywhere in the US or Canada.
Equal Opportunity EmployerOtis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
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