Office Manager

Benefits

• Competitive salary
• Paid time off
• Training & development

Our growing, customer-focused local business is looking for a reliable, well-organized and sales-oriented Office Manager to direct day-to-day operations. The Office Manager is responsible for developing and maintaining customer relationships, leading phone-based sales efforts, and managing all aspects of field operations.

• Sell initial and recurring service to residential pool owners via inbound calls
• Proactively engage existing customer base via outbound calls
• Provide excellent customer service to existing and new customers
• Manage customer proposals, work orders, invoicing and billing via business management software
• Manage technicians, service schedules, and vehicle routing
• Manage inventory of materials and chemicals
• Oversee financial aspects of local business
• Represent business in some local marketing capacities

• A Sales-focused individual with experience
• Excellent customer service and communication skills
• Computer savvy with strong software user skills
• Positive can-do attitude
• Highly organized with strong attention to detail
• Ability to manage a team of technicians
• Familiarity with Profit & Loss statements, and comfortable with numbers

This is a fully remote position. During training you will be expected to ride along with a field technician in the field to learn what they do. A laptop and cell phone will be provided.

• Full-time position with typical hours of 8am-5pm, Monday-Friday

Some weekend work and additional hours may be required during busy times of year

Flexible work from home options available.