Operations Manager; EVS Day Shift, Towson, MD

OPERATIONS MANAGER (EVS) Day Shift, Towson, MD

Salary: $50,000 - $52,000 per year. Potential end of year bonus. Pay Grade: 10.

Company: Crothall Healthcare, a Compass One Company, provides specialized support services to the healthcare industry. Crothall serves many of the Top 100 Hospital s across 46 states with over 26,000 team members. Our core services include Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at

Job Summary: As an Operations Manager, you will assist in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of frontline associates and serve as a liaison between administration and unit departments to provide high-quality service.

Essential Duties and Responsibilities:

• Establish and annually review standards and work procedures for all staff.
• Plan work and staffing schedules to ensure adequate services are rendered.
• Assist in the hiring process, interview, hire, and train new associates.
• Orient, develop, and supervise all supervisory/housekeeping staff.
• Conduct regular inspections and make recommendations to the facility.
• Conduct monthly reporting of goals, accomplishments, and future plans.
• Provide staff education and continuous training.
• Communicate with staff, administration, and other departments.
• Coordinate outside services (e.g., Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling).

Qualifications:

• 4 years of experience in support services, military, housekeeping, and/or facilities maintenance.
• At least 1 year of supervisory experience in a support service-related field with high customer/client contact.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Demonstrates initiative, responsibility, flexibility, and leadership.
• Thorough knowledge of contract administration and office procedures.
• Proficient computer skills with MS Office (Word, Excel, PowerPoint, Outlook) and internet.

Benefits:

• Medical, Dental, Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Wellness Programs, Discount Marketplace
• Identity Theft Protection, Pet Insurance
• Commuter Benefits, EAP
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave, Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or remote work, see paid time off benefits information.

EEO Statement: Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly regardless of race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other protected classification. Qualified candidates must be able to perform the essential functions of this position with or without reasonable accommodation. The company reserves the right to modify or change essential functions based on business needs.

We will consider all qualified applicants, including those with a criminal history, in a manner consistent with applicable laws.

Application: Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace.

Additional Details:

• Req
• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industries:
  Hospitals and Health Care

Note:

This posting includes information about the position and responsibilities; it may not be an exhaustive list of all duties. The company reserves the right to modify roles based on business necessity.