Fitness Studio Manager

Overview

Work in the Future of Fitness. BODY
20 is a new boutique fitness studio offering personal training with FDA-cleared Electric Muscle Stimulation (EMS) technology. One 20-minute workout is equivalent to hours in the gym so you can build muscle and burn calories without the need for heavy weights and impact on the joints.

As a Studio Manager, you will lead all sales and operations for the studio – driving new member growth and delivering a great member experience.

• Sales:
  • Accountable for meeting studio sales revenue goals and daily activity targets (e.g. 100 calls to leads a day)
  • Sell memberships to leads who come in for a demo workout
  • Develop relationships with local businesses to plan and execute offsite marketing and sales events to generate more leads
• Fitness Training:
  • Become a certified trainer with the Electric Muscle Stimulation device (no previous fitness or personal training experience or certification required)
  • Fill in and train members as needed due to coach scheduling issues
  • Lead the team of coaches, exchanging best practices and driving continuous improvement
  • Hire and train new coaches, managing their certification process
• Operations:
  • Manage and oversee all aspects of the studio's daily operations
  • Create and maintain the staff schedule
  • Handle member service escalations and issues
  • Ensure daily operational processes are followed (e.g. member service & follow-up, cleanliness, invoicing/billing)
  • Implement and roll out promotions and other corporate programs in the studio
  • Evaluate employee performance and create improvement action plans as required
  • Manage social media channels
  • Maintain a clean and safe environment for clients and staff

• Passion for health and wellness
• Previous experience in a management role
• Previous experience in a sales role, with an excitement for sales
• Strong leadership and communication skills – be a first one in, last one out leader who will lead by example style, inspiring and motivating the team but also willing to step into any role temporarily when required
• Comfort working on multiple concurrent activities, while still keeping an eye on the details
• An energetic and friendly disposition
• Certification in personal training or fitness instruction is a plus

• Full time role – 40+ hours in the studio weekly, may include a weekend day depending on scheduling needs. This is not a remote or work-from-home role.

Base salary $50,000 plus variable compensation for new member sales and bonuses for meeting and exceeding revenue and profitability targets, with a path to $80K+ total compensation.

• Bonus based on performance
• Dental insurance
• Health insurance
• Access to and some reimbursement for a defined benefits healthcare plan
• Paid vacation time Fitness casual dress-code
• Free Studio Membership
• Product discounts
• Fun, collaborative work environment

This BODY
20® franchised studio is independently owned and operated under license by BODY
20 Global USA LLC ( Franchisor ). Your application will go directly to the franchise studio owner, and all hiring decisions will be made by the studio owner or its management. Franchisor does not have any direct or indirect control over the franchised studio's employment practices. All inquiries about employment at this BODY
20® franchised studio should be made directly to the studio owner, not to Franchisor.