Community Manager

Community Association Manager (CAM)

Location:

Mason, Ohio

Associa is seeking a dedicated Community Association Manager to join our team in Columbus. In this role, you will collaborate with homeowners, board members, vendors, and fellow Associa team members to help our communities thrive.

• Flexible hybrid work schedule – work from home with only one required in‑office day per week (unless there’s a special event or meeting)
• Robust benefits, including medical, dental, vision, 401(k), and disability insurance
• Company‑paid continuing education and certifications: CMCA, AMS, PCAM
• Paid membership to CAI (Community Associations Institute)
• Work‑life balance is a top priority – we support sustainable workloads and healthy boundaries, and we also compensate you for board meetings that occur outside normal business hours.
• Work essentials provided: company laptop, work phone, and mileage reimbursement
• Recognized as a Great Place to Work for 6 consecutive years and named one of the Best and Brightest Companies to Work For in multiple markets

• Serve as the primary liaison between the HOA Board of Directors, homeowners, and vendors
• Travel to client sites to attend board meetings, perform community inspections, conduct walk‑throughs, and support events as needed
• Prepare and distribute annual disclosure packages, financial statements, and meeting notices in compliance with state regulations and governing documents
• Review and summarize monthly financials for the Board of Directors
• Advise boards and committees on capital improvements, maintenance planning, and community operations to ensure long‑term success

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Experience in community management, customer service, hospitality, or a related industry
• Strong written communication skills, including grammar, structure, punctuation, and spelling
• Proven ability to deliver excellent customer service and effectively resolve conflicts
• Comfortable working independently and collaboratively in team settings
• Strong organizational skills with the ability to prioritize tasks, manage time effectively, and meet deadlines
• Professional and clear communication skills across phone, email, and in‑person interactions

• CMCA (Certified Manager of Community Associations) designation
• Completion of the M-100:
  The Essentials of Community Association Management course through CAI
• Experience managing an HOA portfolio or working as an onsite community manager
• Familiarity with HOA operations, board governance, and vendor coordination

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Mid‑Senior level

Full‑time

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