Director, Operations Manager, Management

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Title: Home Director I

Reports To: Program Supervisor

Classification: Full-Time

FLSA Status: Exempt

Created: October 1, 2021

Responsible for all the operations of the community home under the general direction of the program supervisor.

• Directs the overall operations and programming of one (1) community home.
• Oversees the work performance of all direct care staff.
  • Create and maintain a staff schedule, ensuring it is communicated and published in a timely manner.
  • Collect, assimilate, approve, and submit all appropriate documentation for payroll processing.
  • Complete annual performance evaluations.
  • Ensure that all policies, rules, and regulations are followed and establish a resolution, including the administration of discipline, corrections, and reinforcements as required.
  • Conduct staff meetings and provide training when necessary.
• Responsible for the health and welfare of individual(s) served.
  • Schedule necessary medical appointments.
  • Advocate for the individual(s) served rights when appropriate.
  • Schedule activities for individual(s) served.
  • Ensure fire and evacuation procedures are up-to-date and train accordingly.
  • Enhance the quality of life for the individual(s) served.
• Participate in the selection, placement, and training of new staff.
• Manages all care and maintenance of buildings and grounds for the community home.
• Schedule and ensure vehicle maintenance is completed.
• Responsible for the overall financial success of the community home(s).
  • Maintain finances within the assigned budget.
  • Manage assigned petty cash.
  • Process all invoices and submit them to the home office promptly and on time.
  • Keep overtime to a minimum.
  • Ensure all house inventories (food, supplies, clothing) are complete and proper amounts are available as needed.
  • Ensure all efforts are made to maintain responsible utility, repair, and transportation expenses.
• Ensure compliance with standards for the annual survey.
• Prepare and submit all required documents in a timely manner (i.e., program notes, invoices/bills, state-required documents, payroll, and individual(s) served financial information).
• Oversee individual(s) served finances and ensure all policies and procedures are followed in the administration of such.
• Maintain relationships with the families of each individual served and work to ensure the best outcome.
• Serve as a role model for both the individual(s) served and the staff.
• Follow and enforce all policies and procedures of Evergreen.
• All other duties as assigned.

• Acting Strategically: Identifies key issues and relationships relevant to achieving goals and commits to a course of action to accomplish goals based on known and unknown variables. Develops priorities with the right balance of short- and long-term considerations.
• Championing Customer Needs: provides timely and professional service to both internal and external customers, is responsive to customer needs and requests, is always courteous to the customer, and considers them when making decisions.
• Communicating Effectively: Share information. Listens and involves others. Conveys ideas in a manner that engages others and helps them understand and retain the message.
• Delivering High-Quality Work: Make sure responsibilities central to the role meet all requirements and expectations. Finishes tasks promptly and critically reviews work for accuracy and quality. Consider the impact of work on others.
• Prioritizing and Organizing Work: Allocates time and attention based on what is most important to achieve key goals and objectives. Effectively organizes and balances tasks and priorities to keep multiple projects on track.

• High school diploma or GED; college degree preferred.
• CMA certification within two (2) years of being in the home director position.
• Three (3) years of direct support experience and some supervisory experience preferred.
• Ability to communicate well in both written and oral forms.
• Good organizational skills with an eye for detail.
• Ability to meet deadlines in a high-pressure environment.
• Must be adaptable and have good decision-making skills.
• Worki…