Director, Operations Manager, Management

Equal Opportunity Employer

Evergreen Life Services is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital status, or any other legally protected status.

Home Director I

Program Supervisor

Full‑Time

Exempt

October 1, 2021

Responsible for all the operations of the community home under the general direction of the program supervisor.

• Directs the overall operations and programming of one (1) community home.
• Oversees the work performance of all direct care staff.
• Create and maintain a staff schedule, ensuring it is communicated and published in a timely manner.
• Collect, assimilate, approve, and submit all appropriate documentation for payroll processing.
• Complete annual performance evaluations.
• Ensure that all policies, rules, and regulations are followed and establish a resolution, including the administration of discipline, corrections, and reinforcements as required.
• Conduct staff meetings and provide training when necessary.
• Responsible for the health and welfare of individual(s) served.
• Schedule necessary medical appointments.
• Advocate for the individual(s) served rights when appropriate.
• Schedule activities for individual(s) served.
• Ensure fire and evacuation procedures are up‑to‑date and train accordingly.
• Enhance the quality of life for the individual(s) served.
• Participate in the selection, placement, and training of new staff.
• Manages all care and maintenance of buildings and grounds for the community home.
• Schedule and ensure vehicle maintenance is completed.
• Responsible for the overall financial success of the community home(s).
• Maintain finances within the assigned budget.
• Manage assigned petty cash.
• Process all invoices and submit them to the home office promptly and on time.
• Keep overtime to a minimum.
• Ensure all house inventories (food, supplies, clothing) are complete and proper amounts are available as needed.
• Ensure all efforts are made to maintain responsible utility, repair, and transportation expenses.
• Ensure compliance with standards for the annual survey.
• Prepare and submit all required documents in a timely manner (i.e., program notes, invoices/bills, state‑required documents, payroll, and individual(s) served financial information).
• Oversee individual(s) served finances and ensure all policies and procedures are followed in the administration of such.
• Maintain relationships with the families of each individual served and work to ensure the best outcome.
• Serve as a role model for both the individual(s) served and the staff.
• Follow and enforce all policies and procedures of Evergreen.
• All other duties as assigned.

• Acting Strategically: Identifies key issues and relationships relevant to achieving goals and commits to a course of action to accomplish goals based on known and unknown variables. Develops priorities with the right balance of short‑ and long‑term considerations.
• Championing Customer Needs: provides timely and professional service to both internal and external customers, is responsive to customer needs and requests, is always courteous to the customer, and considers them when making decisions.
• Communicating Effectively: Share information. Listens and involves others. Conveys ideas in a manner that engages others and helps them understand and retain the message.
• Delivering High‑Quality Work: Make sure responsibilities central to the role meet all requirements and expectations. Finishes tasks promptly and critically reviews work for accuracy and quality. Consider the impact of work on others.
• Prioritizing and Organizing Work: Allocates time and attention based on what is most important to achieve key goals and objectives. Effectively organizes and balances tasks and priorities to keep multiple projects on track.

• High school diploma or GED; college degree preferred.
• CMA certification within two (2) years of being in the home director position.
• Three (3) years of direct support experience and some supervisory experience preferred.
• Ability to…