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Senior Manager, Customer Excellence — Remote

Remote / Online - Candidates ideally in
Carson City, Douglas County, Nevada, 89702, USA
Listing for: Hilton
Remote/Work from Home position
Listed on 2026-01-02
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 85000 - 130000 USD Yearly USD 85000.00 130000.00 YEAR
Job Description & How to Apply Below
A leading global hospitality company is seeking a Senior Manager for their Customer Excellence Team. This role involves managing project deliverables, leading teams, and collaborating with various departments to enhance customer service and ensure efficiency in processes. Ideal candidates should have significant project management experience in a high-volume contact center and proficiency in key software tools. This position offers the option for remote work and comes with a competitive benefits package including an annual salary range of $85,000 - $130,000.
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Position Requirements
10+ Years work experience
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